
Audi Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Pleasant treatment, excellent attentive service at time of delivery. I was kept up to date on the status of my special order. of delivery. I was kept up to date on the status of my special order. More
Bridget was amazing. Very nice, very professional and answers all my questions quickly. She is a great example for amazing customer service. Very nice, very professional and answers all my questions quickly. She is a great example for amazing customer service. More
I have been a customer for 12 years. I think they are fair in the area of service but sometimes hard to purchase a new car from. I think they are fair in the area of service but sometimes hard to purchase a new car from. More
John and Wyoming Valley Audi handled the challenging situation that our out of state breakdown of our Audi Q5 presented them with in late-June. They helped our daughter who experienced the breakdown in situation that our out of state breakdown of our Audi Q5 presented them with in late-June. They helped our daughter who experienced the breakdown in a most professional and gentle way that left us more satisfied than ever with the very high standard of Audi service and commitment to the customer! Thank you John and Wyoming Valley! More
The entire experience was incredible! My salesperson (Bridget Walsh) did a fantastic job, treated me like I was a VIP and gave her undivided attention, even after hours. Especially answ My salesperson (Bridget Walsh) did a fantastic job, treated me like I was a VIP and gave her undivided attention, even after hours. Especially answering questions late at night! More
It was a very enjoyable and unpressurized experience at Audi in Wyoming Valley. Randy was my salesman and he was super professional and kind. Thank you guys again! Audi in Wyoming Valley. Randy was my salesman and he was super professional and kind. Thank you guys again! More
Quality and customer service is seriously lacking. This dealership is hard to deal with. I hate having to take my audi there. This dealership is hard to deal with. I hate having to take my audi there. More
My service calls have always been done in a timely fashion. I do have to admit, that I did not purchase tires during my last visit because of the exorbitant cost of the alignment ($390) fashion. I do have to admit, that I did not purchase tires during my last visit because of the exorbitant cost of the alignment ($390) More
Dealership was great. Bridget was exceptional. Whole sales team worked to get a good deal. Bridget was exceptional. Whole sales team worked to get a good deal. More
Kyle was knowledgeable and pleasant to deal with throughout the buying process. There was a problem with the rear taillight so a new light had to be ordered. The parts department had the new part se throughout the buying process. There was a problem with the rear taillight so a new light had to be ordered. The parts department had the new part sent in next day air & the service department installed the next day. I was given a loaner car to use for the time of the repair. Kyle delivered my new vehicle later the next day, spent time with me explaining all the settings & features. The only thing that was not completed & Kyle mentioned it to me was the pre delivery detailing that all your cars receive before they are given to the customer. I believe this was not done so I could have my new vehicle for the holiday weekend. Kyle assured me that this would be done at a time convenient to me. It is a beautiful vehicle & so far I’m very happy. More