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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
704 Reviews

704 Reviews of Audi Wyoming Valley - Service Center

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April 30, 2024

I found Audi Wyoming to be very service oriented! Very professional pleasant with the goal of making sure that their customer is taking care of! More

by moshe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

The best dealer they answer all my questions and fast service and polite from the beginning of the day the I pick up my car thanks guys …. More

by D.J.2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Positive customer service, but the service charge for basic maintenances (oil change, tire rotation and inspection) is way overpriced. I don’t mind paying for a service but won’t be taken advantage of. More

by SANDYMORAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

The dealership and service desk was fantastic but I am disappointed that the technician that changed the oil left residual oil on the bottom cover that leaked all over my garage floor for a few days. Oth More

by JAS7551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Every time I bring in my Audi for service I am taken care of right away. The service personnel is very professional and always takes care of my needs. They are very quick in getting me in for an appoint and More

by FYAKSCOE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Enployees
April 24, 2024

Staff is very professional & service oriented. Lovely space. I’m so happy that I chose this dealership! More

by NAGLE.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Osterhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

My service personel was pleasant kind and knowledgeable. My car was checked thoroughly nice job More

by Nickeishabrown19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

We left the dealer very happy with the service that they performed. We used to use a dealer in Newton NJ but we were not happy with them. That is why we decided to use a different place. That was very good More

by bcsdler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I never met Brian so I can't comment on him but Joe B was the service manager that I dealt with he was extremely knowledgeable extremely sympathetic to my needs and took care of me very very quickly you did More

by PODA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe B. He was a super star
April 09, 2024

I had an issue with my vehicle and brought it to Wyoming Audi and they gave it immediate attention! I enjoy and trust my Audi with Wyoming valley Audi More

by Sara judge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Audi Wyoming Valley responded

Sara, we're glad to know that our team at Audi Wyoming Valley was able to assist you promptly and earn your trust. Thanks for choosing us for your vehicle needs!

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