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Autohaus BMW

St. Louis, MO

4.8
3,375 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,375 reviews

July 14, 2020

Very pleasant to do service business with. Friendly employees. Nice waiting area. Loaner vehicle available if needed. Will wash and vacuum the vehicle. Strongly recommended. More

by Steve H.
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Steve! We are doing our best to maintain a clean area and positive attitudes during these times. Thank you for choosing Autohaus and for the recommendation!

July 14, 2020

They are really nice and get you issue handled in a timely manner. I would recommend this dealership to anyone they greet you with a smile! More

by Me
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Ethan Krysiak
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the great review! Our staff is doing their best to create a positive, effective, and safe experience for you during these times. Thank you for choosing Autohaus!

July 13, 2020

I Always have a great experience taking my BMW for service At autohaus. It’s been my home dealership for years. Chris Clem is amazing. More

by rigi
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the positive review! Chris is a great member of our service team. Thank you for choosing Autohaus!

July 13, 2020

Professional and Knowledgeable technicians and customer oriented service personnel. A refreshing attitude displayed by all employees. Great amenities to accompany your visit. Thank you to all. More

by Mel
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the positive review, our team strives to be as professional and prompt as possible. We are doing everything we can to maintain a safe and effective atmosphere during these times. Stay safe!

July 13, 2020

Provided excellent service when I came in for regular maintenance. The team did a nice job, cleaned and sensitized the interior of the car. Very impressive. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Joe Bauer, Ethan Krysiak
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Sue! Our service team goes above and beyond! Thank you for being apart of the Autohaus family.

July 08, 2020

Chris Clem in service was excellent I was greeted promptly when i entered the service drive, the staff was very friendly i was most impressed how Chris took time to explain the recommended services a More

by RLMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Chris is one of the best, we are lucky to have him apart of our team. We are so glad to hear about your positive experience with us!

July 07, 2020

Positive experience. Sales associate Brad Mares was very knowledgeable and professional. Made an appointment to assist my dad on his purchase and ended up purchasing a vehicle for myself as well. Brad did a More

by Jljeep
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Brad is a very considerate and accommodating salesmen, he is truly an asset to our sales team! We are so thrilled to hear that you and your father found the perfect vehicles to meet your needs. Congratulations on your purchases and welcome to the Autohaus family!

July 07, 2020

Friendly and quick service. Checked in and out quickly and no issues. Had a power outage on the day of my original appointment but they rescheduled me for the next day More

by BuckSwope
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the positive review! We strive to be as prompt and accommodating as possible. We are glad to hear that we were able to maximize your experience with us!

July 06, 2020

Check Engine light resolved! We called to make a an appointment because we had a check engine light. We were able to get in within right away. Autohaus BMW determined the issue More

by susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the positive review! Our service team strives to be as prompt, efficient, and professional as possible! We are happy to hear that you are satisfied with your Autohaus experience!

July 03, 2020

Linda helped me when I arrive to the bmw dealership unfortunately her shift was over and Mike took over they both were Very friendly people, the dealership is clean. Also the have military discounts!! More

by Raul.sierra1583
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating! Mike and Linda are great members of our service team as they are very reassuring and efficient! We are thrilled to hear about your positive experience with us.

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