Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus BMW
St. Louis, MO
3,775 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,775 reviews
November 21, 2020
Always efficient. Patti is great to work with and she is always friendly and professional. This is one of the best dealerships I have done business with over the years. always friendly and professional. This is one of the best dealerships I have done business with over the years. More
by John
Employees Worked With
November 21, 2020
Brought my 20-year old 328i (barely 78,000 miles on it) in for MO safety inspection and an oil change. It needed new control arms, which had to be ordered. Linda Schaefer set me up with a free loaner, call in for MO safety inspection and an oil change. It needed new control arms, which had to be ordered. Linda Schaefer set me up with a free loaner, called to update me on the progress, and called when the car was ready to pick up. More
by birchleo
Employees Worked With
Linda Schaefer
November 20, 2020
Bob Dedert was great to work with Very low pressure and very accommodating. Did a great job. Spent time after sale showing details of car. very accommodating. Did a great job. Spent time after sale showing details of car. More
by mike s
Employees Worked With
November 20, 2020
Ethan is the best ever service rep in the universe! He always goes above and beyond the call of duty. They should make him the big boss at Autohaus and you will go far! always goes above and beyond the call of duty. They should make him the big boss at Autohaus and you will go far! More
by LTS
Employees Worked With
Ethan Krysiak
November 19, 2020
Autohaus BMW is second to none! The most seasoned staff in all departments, sales, service, technicians and parts. A very well oiled and efficient machine! in all departments, sales, service, technicians and parts. A very well oiled and efficient machine! More
by tyancona
Employees Worked With
Ty Ancona
November 19, 2020
I was really impressed with the way Autohaus was prompt and courteous and save me a lot of money If I went to my usual dealer they could not plug the tire they would’ve had to change it to a new one So t and courteous and save me a lot of money If I went to my usual dealer they could not plug the tire they would’ve had to change it to a new one So thank you very much a good place to go More
by Maurice
Employees Worked With
Ethan Krysiak
November 19, 2020
Very proffesional and courteous! Will continue to use this location for remaining work/service on my car. They did forget to reset my car's clock, but who could complain after such amazing service😁 this location for remaining work/service on my car. They did forget to reset my car's clock, but who could complain after such amazing service😁 More
by Mzboss77
Employees Worked With
November 19, 2020
Excellent, friendly service by all. It was an overall wonderful buying experience. Such great teamwork by all departments - would definitely refer them to anyone. Thanks wonderful buying experience. Such great teamwork by all departments - would definitely refer them to anyone. Thanks More
by Debbiedemp
November 18, 2020
They Always have great customer service and they never They Always have great customer service and they never try to sell things you don't need. I will definitely return. Always appreciate the car wash. They Always have great customer service and they never try to sell things you don't need. I will definitely return. Always appreciate the car wash. More
by jpolskymac
Employees Worked With
November 17, 2020
The best customer service! I brought my car in for an airbag recall when other issues were identified. Everyone was so helpful in explaining what needed to be done. I have been bringing my BMW to other a airbag recall when other issues were identified. Everyone was so helpful in explaining what needed to be done. I have been bringing my BMW to other auto shops for work over the last few years, but after this experience with Ty and the service tech, you guys have a customer for life. Thank you! More
by caroline
Employees Worked With
I don't remember the name of the guy that helped me with the repairs needs. He was so nice and patiently explained everything to me. He went above and beyond!, Ty Ancona
