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Autohaus BMW

St. Louis, MO

4.8
3,976 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,976 reviews

July 06, 2020

Check Engine light resolved! We called to make a an appointment because we had a check engine light. We were able to get in within right away. Autohaus BMW determined the issue More

by susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the positive review! Our service team strives to be as prompt, efficient, and professional as possible! We are happy to hear that you are satisfied with your Autohaus experience!

July 04, 2020

My BMW overheated as I sat in line waiting for my food order to be brought to my car at 4:30pm. When I left the restaurant, the temperature needle was straight up (right where it s/b). As I turned out of More

by birchleo
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the great rating! Thank you for choosing Autohaus BMW as we are so happy to know that you are satisfied with your services. We look forward to seeing you again!

July 03, 2020

Linda helped me when I arrive to the bmw dealership unfortunately her shift was over and Mike took over they both were Very friendly people, the dealership is clean. Also the have military discounts!! More

by Raul.sierra1583
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating! Mike and Linda are great members of our service team as they are very reassuring and efficient! We are thrilled to hear about your positive experience with us.

July 03, 2020

Mike, who has been my contact over the years is a true professional. Besides being thorough, his social skills is excellent. He instill comfort from the first moment to the last words, when picking up my More

by GMG
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the great review! Mike is very professional and personable, he is a great asset to our service team! We are pleased to hear about your positive experience with us! Thank you for choosing Autohaus.

July 03, 2020

They are wonderful people to work with. Everything went very smoothly and the gentleman who gave us a tutorial of the car Was awesome! Recommend to anyone! More

by lholtzman
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Buie, Brad Mares
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are so happy to hear that you are pleased with your experience as we take great pride in our professional and personable staff. Thank you for the future referrals!

July 02, 2020

Linda was so helpful and pleasant. It was an easy experience. The area to wait was clean and comfortable. It was about an hour wait and my car came back washed. More

by nikkijones_rn
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your great review! We strive to keep our waiting area as clean and comfortable as possible as we navigate through these challenging times. Thank you for your positive input!

July 01, 2020

Jens was excellent. Knowledgeable and responsive. Also very impressed by overview of vehicle by tech support associate during delivery. Dealership is modern and beautiful. Great experience. More

by twolf14710
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Jens is very knowledgable and professional, we are grateful to have him apart of the Autohaus family. Thank you for sharing your positive experience with us!

July 01, 2020

I had several service items to take care of with my BMW. Autohaus had arranged for me to take a loaner vehicle, but Patti told me that she could likely have these items completed in a little over an hour. More

by Scott B.
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your positive review! We are pleased to hear about your great experience with us. Our service team strives to be as accommodating and prompt as possible, thank you for choosing Autohaus!

June 30, 2020

Jens at AutoHaus was very knowledgeable, quick to respond via call/text/email, and was very thorough in his answering of all my questions I had for the vehicle. Heather helped me through the financing and it More

by Kkmantei
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Jens is a very prompt and professional member of our team. Congratulations on your new purchase and welcome to the Autohaus family.

June 30, 2020

The team at Autohaus always does a great job. They explain what needs to be done, they kept me informed of the progress and provided me with a loaner so I don’t skip a beat. My car was washed and they More

by S Navarro
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are grateful to have such a personable and professional staff. We look forward to providing you with positive experiences in the future!

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