Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus BMW
St. Louis, MO
3,830 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,830 reviews
March 03, 2020
This was my third new BMW car purchase along with one used car from Autohaus. Joe assisted me with each purchase and provided excellent service. used car from Autohaus. Joe assisted me with each purchase and provided excellent service. More
by David
March 03, 2020
First BMW Experience I had my first BMW experience with Autohaus and can only say good things about the team. Joe Bauer was the primary client advisor and we had a number I had my first BMW experience with Autohaus and can only say good things about the team. Joe Bauer was the primary client advisor and we had a number of discussions over several weeks about what I was trying to accomplish (downsizing multiple vehicles to one, as well as financial/budget). Joe was good at providing advice and ideas, and never once did I feel any pressure to move anything forward. It made for a very comfortable approach to buying a car ... ultimately ordering one to my specifications, and achieving my goals financially. At the day of pickup same Joe ... was all very focused on service, Steve Emerson in Finance was a new face ... and he was nice to talk to, made the experience pleasant, did not push anything on me ... and then finally Mason McMillian providing the overview of the car's capabilities / technology (there is a lot!) and helping my wife and I feel comfortable in the new X7 as we left the dealership. The overall experience was incredibly pleasant and I applaud all their efforts. More
by GTB
March 02, 2020
Efficient, easy, and painless. The team was ready for me at delivery, and the vehicle was perfect. Couldn’t have asked for a better experience! at delivery, and the vehicle was perfect. Couldn’t have asked for a better experience! More
by MINI Service
Employees Worked With
Other Employees :
Josh Gould, Mike Preiss, Kent Lindstrom, Mason McMillian
March 02, 2020
My lease on my new car was handled professionally, efficiently, and pleasantly. My car had to be ordered from the East coast, so it was not without its complexity. efficiently, and pleasantly. My car had to be ordered from the East coast, so it was not without its complexity. More
by Fvteacher
March 02, 2020
We have been customers for 30+ years for service and sales. We have been very happy with the quality and cost of service, and the professionalism and value of the sales department sales. We have been very happy with the quality and cost of service, and the professionalism and value of the sales department More
by Tom G
February 29, 2020
They always take good care of me. I go out of my way because of the great service. Amanda is very knowledgeable and answered all of my numerous questions. because of the great service. Amanda is very knowledgeable and answered all of my numerous questions. More
by m158977
Employees Worked With
Amanda Suraci
February 29, 2020
Salesman (Nick) does not know the vehicles he is selling and takes an a long time to return a call or text. For example, neither Nick nor the first BMW Genius we first met with knew the BMW hardtop converti and takes an a long time to return a call or text. For example, neither Nick nor the first BMW Genius we first met with knew the BMW hardtop convertible has the capability to raise the folded roof for easy loading/unloading the trunk. More
by Koenigjm1
February 26, 2020
Very responsive client service team, especially Ethan who is not only professional but also welcoming, and good follow up calls after the service is completed. Highly recommend! is not only professional but also welcoming, and good follow up calls after the service is completed. Highly recommend! More
by nickj
Employees Worked With
Ethan Krysiak
February 25, 2020
From sales to service Autohaus has proven to be my dealership of choice. Linda Schaffer has been my go-to person for service and is simply the best in her field. Joe Emerson and Bob Dedert are wonde dealership of choice. Linda Schaffer has been my go-to person for service and is simply the best in her field. Joe Emerson and Bob Dedert are wonderful to work with when a purchase is made More
by BMWX4
Employees Worked With
Linda Schaefer
February 25, 2020
Very efficient, timely and helpful. Patti took care of everything. It was a routine warranty visit. The new waiting area is excellent. I have been a customer for years. everything. It was a routine warranty visit. The new waiting area is excellent. I have been a customer for years. More
by mvaltrudo
Employees Worked With
