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Autohaus BMW
St. Louis, MO
3,977 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,397 service reviews
October 07, 2025
1. Communication with my sevice tech Brittani Weiss was very bad. The dealership had my vehicle for 3 weeks the only time she communicated with me was when I dropped the vehicle off and when it was ready. very bad. The dealership had my vehicle for 3 weeks the only time she communicated with me was when I dropped the vehicle off and when it was ready. I called her 3x to only get voicemail with no return call. 2. The service department broke my wheel lugs although they put new wheel lugs on free they didn't replace wheel lock lugs. They stated wheel lock was not in vehicle but had someone called me they where in fact in the vehicle. 3. I was charged a diagnostic fee for a issue that was covered by a warranty of which I was told was covered under warranty. These are the reasons why my experience was not good More
by mb44special
October 07, 2025
Autohaus always provides incredible services. Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else More
by Treeyums
October 07, 2025
Video was great to let customers know exactly what needs replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. More
by Vzstudio
October 06, 2025
Autohaus is always a positive experience; from buying my cars to getting them serviced. I have been doing business with them for 20 years and hope to continue for 20 more. cars to getting them serviced. I have been doing business with them for 20 years and hope to continue for 20 more. More
by oldmodad
Employees Worked With
October 06, 2025
This is an exceptional dealership. All my experiences has been excellent. Thoroughly and highly recommend them. All my experiences has been excellent. Thoroughly and highly recommend them. More
by Brenda
Employees Worked With
October 05, 2025
We moved all of our service to this dealership after Plaza BMW dropped the ball multiple times after the purchase of our BMW. It is a further drive for us, but I would rather drive the distance to a dea Plaza BMW dropped the ball multiple times after the purchase of our BMW. It is a further drive for us, but I would rather drive the distance to a dealership and service center that won't neglect us. More
by Jasondwhite0
Employees Worked With
October 04, 2025
When I take my Honda to the dealership for service they always return it washed. When picking up my BMW after a few days I know it will need washing. By me. Also, bought my X5 2 months ago with monitor iss always return it washed. When picking up my BMW after a few days I know it will need washing. By me. Also, bought my X5 2 months ago with monitor issues that they been unable to resolve. Been in twice so far. AC too had issues which they hopefully resolved. More
by Sschweiger3
Employees Worked With
October 02, 2025
Service, techs and office personnel were fabulous from start to finish. Pricing was as promised. Timing was excellent! start to finish. Pricing was as promised. Timing was excellent! More
by scott haggerty
October 02, 2025
Service was great as usual. Communication could be better. I could not get a hold of the advisor directly via the adviser’s direct number, I always had to leave a voicemail. Communication could be better. I could not get a hold of the advisor directly via the adviser’s direct number, I always had to leave a voicemail. More
by seekaziz
Employees Worked With
October 02, 2025
Autohaus is competent, thorough, accommodating, easy and a pleasure to deal with. Beautiful place to get service or buy a vehicle. a pleasure to deal with. Beautiful place to get service or buy a vehicle. More
by Mr Moke
