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Autohaus BMW

St. Louis, MO

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Employees
Reviews
Vehicles
4.8
4,061 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 2,442 service reviews

December 16, 2025

We had many issues having our car towed to Autohaus Bmw, Once it was there Autohaus BMW provided responsive and highly courteous service after we had dealt with many delays. More

by Roadmosers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

December 16, 2025

Autohaus has been amazing! We have worked with them for at least 3 years. They are incredibly professional. I love the videos and recommendations they provide. When we need More

by Tammy Hines
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac is also amazing as it the guy (sorry I don't have name) who brushed snow off my car this morning. Brittany would know
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Dec 16, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again.

December 13, 2025

They are always professional - prompt, accurate and polite. I really like the snacks & drinks they offer too. More

by DWJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

December 13, 2025

I recently visited the service department. I was only there for an oil change this visit. I received exceptional service. More

by Toi Johnson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Autohaus BMW responded

Thank for the review and your gracious words! We're delighted to hear that you enjoyed the services hear at Autohaus. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

December 13, 2025

They were friendly, efficient & professional. I have been going there for 4 years and always excellent service. More

by cfava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued repeat customer! We're pleased to hear about your positive experience with us again. Your continued support means a great deal to us.

December 12, 2025

Quick service, good communication and comfortable waiting area with snacks and drinks. They offered a loaner car, but I chose to wait More

by murawski_md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services, along with the snacks and drinks. Thanks for having a positive experience.

December 11, 2025

This service department is phenomenal from start to finish. I received a loaner car which was the same model as my car. I was informed by the mechanic using a video of what was being done on my car. I More

by jmloskill
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

December 10, 2025

Great experience! They diagnosed a problem that was not of their making that had caused me frustration and I’m thrilled! More

by ashaw
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2025 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a positive experience. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

December 06, 2025

The Service Team is extremely knowledgeable and committed to carefully diagnosing & fixing problems…the first time!! More

by brthomas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McNamee
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Dec 10, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

December 06, 2025

All staff at the dealership observed to be attentive, respectful, kind and courteous. I am routinely impressed by their professionalism and each time I visit I feel like I am an important client to them More

by j.reilly851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2025 -

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

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