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Autohaus BMW

St. Louis, MO

4.8
4,170 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 2,523 service reviews

March 04, 2026

The dealership and the mechanic get an outstanding review from me. They took the time to identify a particularly elusive mechanical issue that stumped other dealership technicians. They were excellent in c More

by TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Todd, and the mechanic Andrew
Mar 05, 2026 -

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us and we strive to give our customers a pain free experience. We appreciate the great review and look forward to working with you again

March 03, 2026

They were courteous, professional, with skilled service technicians, and the dealership offered the amenities a customer would want. More

by iamstevehoffmann
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

March 02, 2026

Service was great and was completed as promised. Staff is friendly and facility is well maintained. RWM More

by Rwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

February 27, 2026

Autohaus BMW have excellent customer service , team was professional, friendly, from start to finish! Awesome More

by hedwards4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

February 26, 2026

When we purchased our BMW at Autohaus it was not the first dealer we went to, but right away when you walk in everything is different in a good way. The reason for this visit was to get a flat tire rep More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Autohaus BMW responded

Michael, thanks for the review! We're thrilled that you had an amazing experience with Zinaida in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

February 25, 2026

I’ve always had a great experience coming to this dealership, the staff is always well prepared. More

by Darrenstreibig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Autohaus BMW responded

Darren, thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

February 25, 2026

Everyone was very friendly and kept me informed of the status of my vehicle. The loaner car was great and appreciated. More

by Henryhalverson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your time here with us. We will be sharing your feedback with our team, and please revisit us again!

February 20, 2026

Excellent customer service, very welcoming fair pricing, if rebates are available they will always offer them. More

by todorovic_ljubica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience here at Autohaus. We look forward to working with you again!

February 20, 2026

Brought my M4 here for service and as always, Chris Buie was great to work with and they were very through in communicating to me what was going on. More

by Omblee0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Autohaus BMW responded

Thank you so much for your kind review! We're so glad that Chris was able to assist you. Chris is truly an asset to our team, and it's always wonderful to hear that his efforts are appreciated. We'll be sure to pass along your feedback to him. If there's anything else we can do for you, don't hesitate to reach out!

February 16, 2026

I have always been very well taken care of by the service advisors, Brittany and Chris. More

by Jheninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Autohaus BMW responded

Thanks for the review and we greatly appreciate your loyalty to us. We look forward to working with you again!

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