Autohaus BMW
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great service. The technician was thorough and Chris Buie is always easy to work with. Thanks. The technician was thorough and Chris Buie is always easy to work with. Thanks. More
I want to thank all the Autohaus staff for being friendly and professional, however I do have to specify that Chris Buie made the appointment amazing with his knowledge and communication skills! and professional, however I do have to specify that Chris Buie made the appointment amazing with his knowledge and communication skills! More
Very efficient scheduling for service. Service was performed timely and communication was exceptional. Would definitely recommend. Service was performed timely and communication was exceptional. Would definitely recommend. More
Difficult communication. Appointments not kept after being scheduled. High prices. Hard to reach people by phone. The technician’s video is hard to access. Servic Appointments not kept after being scheduled. High prices. Hard to reach people by phone. The technician’s video is hard to access. Service director will work with you to help make up for the poor experience. More
1. Communication with my sevice tech Brittani Weiss was very bad. The dealership had my vehicle for 3 weeks the only time she communicated with me was when I dropped the vehicle off and when it was ready. very bad. The dealership had my vehicle for 3 weeks the only time she communicated with me was when I dropped the vehicle off and when it was ready. I called her 3x to only get voicemail with no return call. 2. The service department broke my wheel lugs although they put new wheel lugs on free they didn't replace wheel lock lugs. They stated wheel lock was not in vehicle but had someone called me they where in fact in the vehicle. 3. I was charged a diagnostic fee for a issue that was covered by a warranty of which I was told was covered under warranty. These are the reasons why my experience was not good More
Autohaus always provides incredible services. Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else More
Video was great to let customers know exactly what needs replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. More
Autohaus is always a positive experience; from buying my cars to getting them serviced. I have been doing business with them for 20 years and hope to continue for 20 more. cars to getting them serviced. I have been doing business with them for 20 years and hope to continue for 20 more. More
This is an exceptional dealership. All my experiences has been excellent. Thoroughly and highly recommend them. All my experiences has been excellent. Thoroughly and highly recommend them. More
We moved all of our service to this dealership after Plaza BMW dropped the ball multiple times after the purchase of our BMW. It is a further drive for us, but I would rather drive the distance to a dea Plaza BMW dropped the ball multiple times after the purchase of our BMW. It is a further drive for us, but I would rather drive the distance to a dealership and service center that won't neglect us. More
















