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Autohaus BMW

St. Louis, MO

4.8
4,081 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 2,459 service reviews

December 30, 2025

My wife and have purchased 5 BMW vehicles from Autohaus over the last 19 years. Their dealership is 2nd to none! Besides great purchasing experiences which you would expect from a BMW dealership, w More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2025

Quality experiences time after time in the service department.. What more could you ask for? More

by Askantro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2025

Efficient but do not like the fee for each problem you want investigated for repair More

by Tully_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

December 30, 2025

Very family oriented , professional, smooth, helpful and friendly business. I have been taking my cars there for several years. They are very honest. Trey was my advisor today, but Chris C. has always been More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

December 29, 2025

I was not very pleased with service or advisor. I just had front and rear brakes with rotors and now I need front brakes again. I believe the brakes were put on incorrectly because my car was shaki More

by nakiadecor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2025

The service department does an extraordinary job. I never feel like they are trying to charge me more or do more maintenance than what is needed for my vehicle. I bought this car as a three-year-old More

by mjacob.stl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

December 24, 2025

I was treated as though they really care about my satisfaction as a customer. I felt respected. I bought an expensive car and a paying a not insignificant amount for needed service. Their treatment r More

by Fabsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

December 23, 2025

Great service! Done in half the expected time. Car runs like it is new again! More

by Dwatson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your support and trust in us.

December 22, 2025

The Team at Autohaus was fantastic - Best in class all around! Thank you for the best experience I’ve had in all the years of owning a BWM. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

December 22, 2025

Great setup in the waiting area, was able to get some work done and the best part was I didn’t even have to wait as long as they thought More

by boonet105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Autohaus BMW responded

Thanks for your feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime

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