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2,288 Reviews of Autohaus BMW - Service Center
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June 21, 2025
Disappointed… they did not test the fibs I brought in . . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July 3 poor service More
by Sgilbert99
Employees Worked With
June 21, 2025
The service was completed on time. The waiting area was comfortable and clean. The employees were helpful and friendly. The waiting area was comfortable and clean. The employees were helpful and friendly. More
by acorrubia
Employees Worked With
June 20, 2025
The service advisors are truly outstanding. They can tell me very accurately what the timeline is. They can tell me very accurately what the timeline is. More
by princessduff
Employees Worked With
June 20, 2025
Great job. Brittany is awesome. Repair estimate was spot on and timing was about on schedule. Brittany is awesome. Repair estimate was spot on and timing was about on schedule. More
by cmrenz24
Employees Worked With
June 18, 2025
Prompt and friendly customer service! I have always had a great experience working with Autohaus BMW. I have always had a great experience working with Autohaus BMW. More
by bcchall
Employees Worked With
June 18, 2025
The team at Autohaus continues to be prompt, professional, and great to work with! BMW ownership at its best! professional, and great to work with! BMW ownership at its best! More
by Bryanjurich
June 18, 2025
Autohaus BMW hires only exceptional people in all of their departments. They are honest, caring, polite and take care of all of your needs. Brittany and Chris have helped me in scheduling services and D their departments. They are honest, caring, polite and take care of all of your needs. Brittany and Chris have helped me in scheduling services and Donny has helped me in billing. I would not have my car be serviced anywhere else! More
by ccourt37
June 16, 2025
Excellent and prompt customer service with continuous updates on the status of the serviced vehicle. updates on the status of the serviced vehicle. More
by DarrellQ
Employees Worked With
June 14, 2025
Excellent service department. Very professional. Video explanation of service provided was unexpected, explanatory and state of the art service. . Very professional. Video explanation of service provided was unexpected, explanatory and state of the art service. . More
by Allie
Employees Worked With
Melanie Burkemper
June 13, 2025
My car was in for a recall, I initially took it to another dealer on Olive but after making an appointment and dropping the car off, the dealer took 2 days and never did anything so I made an appointm another dealer on Olive but after making an appointment and dropping the car off, the dealer took 2 days and never did anything so I made an appointment with Autohaus BMW. It took a week and a half to get the appointment, I attempted to get reassurance that the procedure wouldn't take longer than what the recall suggested. Britney was my service advisor who asked if I wanted the car washed which I appreciate, because the car was already clean and I usually spend more time then the dealer so I declined. The waiting area provides suitable snacks and drinks and two separate monitors to choose programming of your liking. The bathroom was clean! I wish the gift shop had more to choose. Otherwise, my car was delivered on time as promised and the entire procedure took about an hour and 15 minutes. I was provided with a link from a text and email to watch the video on the multi-point inspection, which is very useful to see that the work was actually performed and a picture says a thousand words. I don't normally do surveys but you folks earned it, and you were all on the same sheet of music, provide exceptional service with a good attitude, Thanks Dani for the good talk and service in the gift shop as well. More
by Gino
