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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
4,331 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 2,633 service reviews

July 19, 2026

Chris Buie is a great service advisor. Autohaus does a fantastic job on taking care of the car and understanding the customer needs. More

by vnarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! Chris B, who provided service to you will love to read the kind words you left about his services. Thank you for the feedback and we hope you visit us again!

July 15, 2026

Excellent service goes above and beyond expectations. First class service department! Highly recommend without hesitation. More

by drmonday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

July 14, 2026

The rep was knowledgeable as he instructed me as to what was needed on my vehicle. More

by hutchinson1208
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed the services with a positive experience. We hope to see you again when services are needed!

July 13, 2026

Always provide friendly and excellent service and a detailed breakdown of required and preventative maintenance More

by n2dzine0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clen
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Jul 13, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed the service department with a positive experience. You'll always welcome here at Autohaus!

July 13, 2026

It takes 3 weeks to get an appointment. Then I had to wait 2 hours to get the safety and emission test along with a battery registration ( which seems like it should not be necessary $100). More

by toddj4thaus7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2026

As I was on the phone with the repair coordinator, he out me on hold and I heard him say he was o. Tje phone with this Waco xxx woman and it seemed obvious who he was referring to there for I don’t feel comf More

by Goodpleasantthoughts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2026

Friendly advisors and cashiers, technicians are top notch and always do the job right the 1st time More

by timmcnamee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience here at Autohaus. Thank you for choosing us and for taking the time to leave such positive feedback. You're always welcome here!

June 30, 2026

Service is always quick and our Sales Rep, Steve Zitko, goes Above and Beyond whenever I have questions and additional needs. More

by juliuscaesar810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Zitko
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Jul 06, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

June 26, 2026

As always AutoHaus never disappoints! The service is top-notch and Chris Clem is an outstanding service manager! He always goes above and beyond to help his customers and is always kind a More

by bluesfan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Chris C. Your support means a great deal to us, and we couldn't have been more happier to assist a great customer here at Autohaus.

June 24, 2026

Brittany is exceptional… friendly and thorough. Always appreciate hearing from the technicians about what needs to be done to service my car. More

by alexann1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

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