Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus BMW
St. Louis, MO
4,049 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,434 service reviews
December 06, 2025
All staff at the dealership observed to be attentive, respectful, kind and courteous. I am routinely impressed by their professionalism and each time I visit I feel like I am an important client to them respectful, kind and courteous. I am routinely impressed by their professionalism and each time I visit I feel like I am an important client to them More
by j.reilly851
Employees Worked With
December 04, 2025
Performed service on time as promised. Easy to work with. I did not know I had to bring mailer discount with me. Did not get full discount, but advisor did give a smaller discount. Easy to work with. I did not know I had to bring mailer discount with me. Did not get full discount, but advisor did give a smaller discount. More
by sroufa
Employees Worked With
November 23, 2025
Cassie was very helpful and made the process quite easy. I am very happy with the work. I am very happy with the work. More
by xyz
Employees Worked With
November 22, 2025
I’m very happy with my new BMW, and had a very easy and straightforward experience with Brandon when purchasing my vehicle. I am very satisfied with the service department, as I had an issue that needed straightforward experience with Brandon when purchasing my vehicle. I am very satisfied with the service department, as I had an issue that needed looking at, and I was treated as a valued customer at every step of the process. Cassie, Andy, and Matt H were great to work with, and went out of their way to help diagnose an unusual problem which was then quickly fixed. I am extremely pleased with my customer experiences at Autohaus BMW. More
by Ellen W
Employees Worked With
Other Employees :
Matthew, Andy
November 20, 2025
Great service. I really appreciate the time, attention and extra steps taken by Todd. Definitely above and beyond. I really appreciate the time, attention and extra steps taken by Todd. Definitely above and beyond. More
by ritamohr
Employees Worked With
November 20, 2025
Exceptional service department. I was kept advised on progress. Work was done promptly and professionally. I was kept advised on progress. Work was done promptly and professionally. More
by PAULPHPRINCE
Employees Worked With
November 20, 2025
Would go to no other BMW dealership than Autohaus. Customer for 30 years.they are the best Customer for 30 years.they are the best More
by Sljourdain
Employees Worked With
November 19, 2025
Always a pleasant experience buying a car or getting service. Been a customer for years service. Been a customer for years More
by Nick
Employees Worked With
November 18, 2025
Took my 2016 BMW to Autohaus for a recall item. They took my car at the appointment time, got the work done promptly and I was ready to go. Via a video inspection, they made me aware of a couple They took my car at the appointment time, got the work done promptly and I was ready to go. Via a video inspection, they made me aware of a couple other maintenance items that need to be repaired. More
by steve-stl
Employees Worked With
