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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
4,235 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 2,568 service reviews

April 21, 2026

Melanie and crew are fast, friendly and efficient. In and out, less than two hours Clean and well maintained. Coffee and snacks are available More

by dcaonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, Melanie and the crew are committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

April 18, 2026

Very efficient, very responsive, very professional and too very expensive! Thanks, Wm. Bandy (two more words) More

by will.bandy443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience here at Autohaus. We look forward to working with you again!

April 17, 2026

A fantastic place to do business. Zinaida and Chris in particular are a joy to work with. I know my car is always in good hands. More

by Askantro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us here at Autohaus. Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad we helped to make your experience such a positive one.

April 17, 2026

The Service experience was very efficient and met all expectations! The new waiting lounge area is beautiful and has great amenities! More

by rachelle.r.holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here, maybe nest time you will get a chance to try out our new massage chair!

April 16, 2026

This is the second car I have purchased at this dealership. And I keep coming back because of the people. The sales and service department are very good and they treat you like royalty. More

by Johnemartin84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear we was able to assist you. Once again thanks for the review and for visiting Autohaus!

April 13, 2026

Great experience with my Advisor Trey. He is clear and informative and always gives me the best recommendations. The Service teck, Cadin is great as well. He is also informative and for More

by scott haggerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 11, 2026

Chris was exceptional. He was polite, prompt with calling me, and very good to work with. More

by Mundy0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Autohaus BMW responded

Thanks for the review! Chris always strive to give his best to help customers and we're delighted to hear you enjoyed our services with a positive experience. We hope to see you again when services are needed!

April 09, 2026

Our car is an i4 X-drive 40, which isn't on the list. Aside from a lingering tire pressure issue, your service was excellent. More

by Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review and for being a BMW Autohaus customer! We're pleased to hear about your positive experience with us. Your continued support means a great deal to us.

April 09, 2026

Treated like you should be treated people in the service very nice checkout people very nice video sent to phone showed me what was going on with my car happy with the whole experience More

by jag6358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us and we strive to give our customers the best experience. We appreciate the great review and look forward to working with you again

April 09, 2026

Thanks for an efficient, quick and pleasant service appointment. Everything was straightforward from scheduling, no delays upon arrival and quick service. More

by Wonderwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

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