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Autohaus BMW
St. Louis, MO
4,105 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,476 service reviews
January 08, 2026
Consistently good experience from purchase through service. Superior quality from all departments. I have had too many vehicles to count but exclusively use this dealership. service. Superior quality from all departments. I have had too many vehicles to count but exclusively use this dealership. More
by Janet kniffen
January 08, 2026
The Autohaus has a friendly, professional vibe! Service is exceptional! Chris Clem always explains necessary maintainance and cost and let's me know what to expect going forward. I trust Chris and Service is exceptional! Chris Clem always explains necessary maintainance and cost and let's me know what to expect going forward. I trust Chris and the Autohaus fully with our cars. More
by corneliap
Employees Worked With
January 08, 2026
The advisor I got is bad. Call never went through, and it took for ever to hear back from message. In addition, she said the car should be ready in a day but I was told the ca Call never went through, and it took for ever to hear back from message. In addition, she said the car should be ready in a day but I was told the car was still in the queue a day later. Then what is the point of making the appointment More
by C.hongyu
Employees Worked With
January 08, 2026
Fast and friendly staff. Snack bar fully stocked and items fresh. Great video of car repair/maintenance, full service checkup. Snack bar fully stocked and items fresh. Great video of car repair/maintenance, full service checkup. More
by raecocarwell
January 08, 2026
Always attentive to my needs. Courteous. Professional service in a timely manner. I have never been disappointed. Courteous. Professional service in a timely manner. I have never been disappointed. More
by stevepphelps
Employees Worked With
January 07, 2026
Service process was very smooth and easy. They got the car in and out quickly and efficiently. I liked the text video from the service department explaining how the car was. Only complaint wa They got the car in and out quickly and efficiently. I liked the text video from the service department explaining how the car was. Only complaint was that my service representative was kind of rude. I arrived a few minutes early and she had not yet arrived. Once she arrived I tried to check in with her and she was not nice. Said she wasn’t ready to talk to me in a rude way. I u destined she was just getting settled but she could have said it in a much nicer way. She also didn’t follow up once my car was ready to go. Honestly she seemed annoyed every time I talked to her. I would like a different service representative on the future. More
by Gwyneth
Employees Worked With
January 07, 2026
My experience with Autohaus BMW has been very positive. The service staff and technicians are excellent. The service staff and technicians are excellent. More
by Samuel Wise
Employees Worked With
January 07, 2026
Over the last 10 years I have purchased two cars from Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the serv Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the service bay. All members of the service staff are both courteous and efficient. I love how the technician working on my car will send a short video to inform me of what he is doing and the overall condition of my car. I have always been confident of the quality of the repair or service I receive. More
by Gail
Employees Worked With
January 06, 2026
Very accommodating with my schedule. Thorough in explaining what repairs I needed. Set my expectations well on time frame. Thorough in explaining what repairs I needed. Set my expectations well on time frame. More
by Chad
Employees Worked With
January 05, 2026
Great service, nice dealership, nice loaners. Service and atmosphere make for an easy visit every time Service and atmosphere make for an easy visit every time More
by Reviewer19
Employees Worked With
