Back

Autohaus BMW

St. Louis, MO

4.8
4,134 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 2,499 service reviews

January 29, 2026

I have been really impressed with the level of service I’ve received. Everyone has been professional, nice and extremely responsive. Thank you! More

by Candace9379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
January 27, 2026

All questions were answered immediately and every staff member wants to be of assistance. Thank you. More

by smithsusanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 27, 2026

Staff is very professional and customer friendly. While waiting 2-1/2 hours, we were comfortable and felt all our needs were met. More

by Kimthorntonross
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ukman
Jan 27, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

January 23, 2026

Quite quick and efficient so it all went as well as could be expended, yes. More

by connerpad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a positive experience. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

January 22, 2026

Excellent service people are very friendly and knowledgeable. I've had good experience every time I've gone there and will continue going there More

by My93lowrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 21, 2026

I have yet to experience this level of customer service with other dealerships. The level of care and attention to detail they provide is excellent. More

by parato.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 21, 2026

They are always trustworthy and dependable, and friendly! You can always call for extra help understanding something about the car, and they are very efficient about helping you! Highly recommend this dealer More

by Mjm4681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 20, 2026

The sunroof drain line from my 2023 X3 when installed by manufacturer was ran back into the car underneath floor mats and flooded car. Dealer takes no responsibility and it will continue to cause issues I More

by robertgray012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

The staff is very rude and uninformed. It’s like nobody knew what was going on up there and I promised my tuneup was not done correct correctly. No way they gave me a oil change and a tune More

by Sydneybarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Burkemper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chirs Clem
January 16, 2026

Always a great experience and excellent service from beginning to end I highly recommend them. More

by greenbull34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

1
...