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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
4,040 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 2,431 service reviews

November 23, 2025

Cassie was very helpful and made the process quite easy. I am very happy with the work. More

by xyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Autohaus BMW responded

Thanks for the 5 -star review! We appreciate you taking the time to let us know about your experience working with Cassie. We look forward to working with you again!

November 22, 2025

I’m very happy with my new BMW, and had a very easy and straightforward experience with Brandon when purchasing my vehicle. I am very satisfied with the service department, as I had an issue that needed More

by Ellen W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew, Andy
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Nov 24, 2025 -

Autohaus BMW responded

Thanks for the review, Ellen! We strive to be as prompt and accommodating as possible, and our team is one of the best. We are truly passionate for creating the best possible experience here at Autohaus! We strive to give our customers the best experience. Once again thanks for choosing us!

November 20, 2025

Great service. I really appreciate the time, attention and extra steps taken by Todd. Definitely above and beyond. More

by ritamohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Autohaus BMW responded

Rita, thanks for the 5 - star review! We always strive to give our best to help our customers and I'm glad that Todd exceeded your expectations. We appreciate the feedback and hope you visit us again!

November 20, 2025

Exceptional service department. I was kept advised on progress. Work was done promptly and professionally. More

by PAULPHPRINCE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

November 20, 2025

Would go to no other BMW dealership than Autohaus. Customer for 30 years.they are the best More

by Sljourdain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Autohaus BMW responded

Thanks for your continued support and the kind words you've shared in this five-star review mean the world to us. We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such a positive feedback once again. You're always welcome here!

November 19, 2025

Always a pleasant experience buying a car or getting service. Been a customer for years More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Autohaus BMW responded

Nick, thanks for the 5 - star review and for being a valued repeat customer. We're pleased to hear about your positive experience with us again. Your continued support means a great deal to us.

November 18, 2025

Took my 2016 BMW to Autohaus for a recall item. They took my car at the appointment time, got the work done promptly and I was ready to go. Via a video inspection, they made me aware of a couple More

by steve-stl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

Autohaus BMW responded

Steve, thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We are dedicated to making sure our customers are 100% satisfied. We appreciate the great review and look forward to working with you again

November 13, 2025

Thanks for getting my car back on the road! I really appreciate Todd and Andy! More

by Tb1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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Nov 13, 2025 -

Autohaus BMW responded

Thank for the 5 - stars and your gracious words! We're delighted to hear that you appreciate Todd and Andy hear at Autohaus. Providing exceptional services is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

November 11, 2025

I have driven BMW for 30+ years due to service at Autohaus. I always enjoy the service More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review Patricia! Your continues support and the kind words you've shared mean the world to us. We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such a positive feedback once again. You're always welcome here.

November 11, 2025

Service department was very flexible and there was excellent communication. Everything was taken care of as promised. More

by eddiegoldberg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

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