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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,247 Reviews

2,247 Reviews of Autohaus BMW - Service Center

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December 17, 2024

Brittany has always taken great care of us when we bring our cars in for service. From scheduling, explaining repairs and the actual repairs, can always count on Brittany to explain everything. When I rea More

by Doug.burrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Autohaus BMW responded

Dear Doug, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

December 15, 2024

Always very professional and friendly. Pattie Kupfer always takes care of of my vehicle when I visit the dealership. More

by Dlhunt26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our services. We always strive to give our customers the best.

December 15, 2024

Shop Foreman Andy and Genius Ashley were informative and helpful, answering my questions simply and patiently. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy, Ashley
Dec 16, 2024 -

Autohaus BMW responded

Dear Kevin, thank you for your gracious words! We're delighted to hear you enjoyed Andy and Asley services. Providing exceptional experiences is our top priority.

December 13, 2024

Autohaus has a great facility, and Patti Kupfer in particular is always extremely helpful, sympathetic to my concerns, and wonderful to work with! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service foreman came up to look at my issue in the drop-off area and was really helpful in talking through the symptoms with me to reach a solution.
Dec 16, 2024 -

Autohaus BMW responded

Thank you for the fantastic review Steve! We loved being of service to you and hope we can assist you again soon. Patti will love to read the kind words you left about their service!

December 13, 2024

Brittany was a pleasure to work with. She communicated well and stayed on top of the work being done on my vehicle. When you take your car to Autohaus, see Brittany! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 13, 2024

Brittany Weiss is hardworking and professional. She always responds quickly, accommodates a loaner car and gets me scheduled for an appointment quickly. More

by Sandra Sibic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Autohaus BMW responded

Thank you for the review! We are please to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

December 12, 2024

Patti was a joy to deal with. She made what could have been a difficult experience much more pleasant. She is now my go-to service advisor. More

by CaptKup4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! Our staff always enjoys reading reviews such as the one you left us! Patti would appreciate this more than you know!!! We are thrilled you had a great experience with us and hope to see you again. Please let us know if there is anything else you need!

December 12, 2024

Brittany is always great and gets me in right away when I have an issue with my car More

by alexis.travers3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Autohaus BMW responded

Thank you for the review! We are please to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

December 11, 2024

Cost notwithstanding - I keep my cars for a long time - it's always a pleasant experience having my vehicle serviced here. This is thanks largely to Patti Kupfer's great attitude and straightforward approa More

by preillygateway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

December 10, 2024

Pleasant service advisor; comfortable client waiting area whether you are working, connecting or just chilling and watching your programs; hospitality items available free while you wait. More

by jcp1007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Autohaus BMW responded

Thank you for the review! Our staff always enjoys reading reviews such as the one you left us! Zinaida would appreciate this more than you know!!! We are thrilled you had a great experience with us and hope to see you again. Please let us know if there is anything else you need!

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