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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,258 Reviews

2,258 Reviews of Autohaus BMW - Service Center

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November 10, 2023

This dealership is well run, friendly, clean, knowledgeable, caring, good snacks and good product- nice. More

by mlowe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Autohaus BMW responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 10, 2023

Trey gave excellent service by keeping me informed each day of the status of the repair on my vehicle. More

by urablesed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Autohaus BMW responded

We're delighted to know that Trey exceeded your expectations! Your kind words mean the world to us, and we can't wait to share your compliments with Trey.

November 09, 2023

Autohaus BMW provides excellent customer service to clients from start to finish. We have purchased four vehicles and everyone from client advisors, management, finance, to service has provided an elev More

by BMR90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mares
Nov 09, 2023 -

Autohaus BMW responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

November 08, 2023

Incredible communication. Reviewed multiple options on what was best for my 530. Car feels like new! More

by Mcrnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Autohaus BMW responded

Thanks for the review! We are glad to hear we provided you with top-notch service. We appreciate the feedback and would love to work with you again.

November 08, 2023

Very friendly, attentive staff. My car is 8 years old and I feel more comfortable taking it to the dealer for any work. More

by Pagohof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Autohaus BMW responded

Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and look forward to serving you again.

November 07, 2023

Chris Clem, Schei and Trey are all first rate. I would not take my car anywhere else for service and my next purchase will absolutely be an auto house. With SteveZitko. More

by tayco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shai
Nov 07, 2023 -

Autohaus BMW responded

THANK YOU VERY MUCH FOR YOUR FEEDBACK AND 5-STAR RATING. WE STRIVE TO KEEP OUR CUSTOMERS VERY HAPPY.

November 06, 2023

Great customer service. On time vehicle service. Courtesy pick up service. Overall very happy with this last visit. More

by ilovegolf818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Hall
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your review! Autohaus appreciate this more than you know!

November 02, 2023

Service tech was great, staff was prompt and delightful. Techs were spot on and accurate with their diagnosis l. More

by nicholas.mcknight1981
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Autohaus BMW responded

THANK YOU FOR A WONDERFUL RATING !

October 25, 2023

It just feels great to find a dealer you can trust. I can leave the car for weeks and not worry about it, they’ll do the repairs that are need it and do them to perfection. Thank you Mr.Todd Feuerhaken More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know everyone there and they’re awesome
Nov 02, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review.

Nov 02, 2023 -

Flo responded

Well deserved

October 24, 2023

Doing a oil change and tire rotation on my 7 series, got me in and out in a timely manor and everyone was very professional. More

by Lexus of Cool Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Autohaus BMW responded

"Thanks so much for sharing your experience with us." We really appreciate the excellent rating.

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