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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,245 Reviews

2,245 Reviews of Autohaus BMW - Service Center

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January 18, 2023

first class in service, detail and follow-through. You get what you're promised every time. More

by mikedern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 17, 2023

Very well organized. Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . More

by pcaciolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 17, 2023

Consistent service, always. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

January 17, 2023

Scheduling was a bit tough with loaner, but a stellar experience beyond that. No complaints at all. More

by Ramitl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 17, 2023

Wait time for an appointment was over 3 weeks, when I picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the servi More

by ron.henley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your review, I hope the matter was taken care of to your satisfaction. If not, please contact our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss.

January 17, 2023

Easy to schedule an appointment. Waiting area had good coffee and snacks. Service person kept me informed. Everything was great. More

by mr.mark.lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 16, 2023

I had an an excellent experience at the Service Dept for my i4 car needs. Mr. Chris Clem was a thorough professional More

by Rakhshanda.b.hassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

January 06, 2023

Autohaus is the best dealership in St. Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! More

by ccourt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 06, 2023

Excellent customer service and very pleased with the communication, repair work, and ease of working with service rep. More

by Cwlyon1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 06, 2023

First time visit to this dealer when the dealer I use could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Ke More

by Scott W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 14, 2023 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

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