2,245 Reviews of Autohaus BMW - Service Center
first class in service, detail and follow-through. You get what you're promised every time. You get what you're promised every time. More
Very well organized. Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . More
Consistent service, always. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. More
Scheduling was a bit tough with loaner, but a stellar experience beyond that. No complaints at all. experience beyond that. No complaints at all. More
Wait time for an appointment was over 3 weeks, when I picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the servi picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the service. Additionally, my extended service contract on file wormy was not reviewed and I ended paying out of pocket for something that may have been covered. Advisor is now checking on coverage after the fact. More
Easy to schedule an appointment. Waiting area had good coffee and snacks. Service person kept me informed. Everything was great. Waiting area had good coffee and snacks. Service person kept me informed. Everything was great. More
I had an an excellent experience at the Service Dept for my i4 car needs. Mr. Chris Clem was a thorough professional my i4 car needs. Mr. Chris Clem was a thorough professional More
Autohaus is the best dealership in St. Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! More
Excellent customer service and very pleased with the communication, repair work, and ease of working with service rep. communication, repair work, and ease of working with service rep. More
First time visit to this dealer when the dealer I use could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Ke could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Kevin’s help my trip would have been delayed another week. I will definitely switch to this dealer for my service needs. More