Autohaus BMW - Service Center

Quality of service was positive. Communication about and timeliness of service were not up to expectation Took multiple calls to get answers about repairs vehicle was in 4 days inste Communication about and timeliness of service were not up to expectation Took multiple calls to get answers about repairs vehicle was in 4 days instead of expected 1-2 days. More

First service needed and they were great and easy to deal with. No hassle at all with. No hassle at all More

All very good. Good people, I will be back and recommend your service to others. Good people, I will be back and recommend your service to others. More

first class in service, detail and follow-through. You get what you're promised every time. You get what you're promised every time. More

Easy to schedule an appointment. Waiting area had good coffee and snacks. Service person kept me informed. Everything was great. Waiting area had good coffee and snacks. Service person kept me informed. Everything was great. More

Very well organized. Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . More

Consistent service, always. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. Friendly, timely and professional. Would highly recommend AutoHaus to all current and future BMW owners. More

Scheduling was a bit tough with loaner, but a stellar experience beyond that. No complaints at all. experience beyond that. No complaints at all. More

Wait time for an appointment was over 3 weeks, when I picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the servi picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the service. Additionally, my extended service contract on file wormy was not reviewed and I ended paying out of pocket for something that may have been covered. Advisor is now checking on coverage after the fact. More

I had an an excellent experience at the Service Dept for my i4 car needs. Mr. Chris Clem was a thorough professional my i4 car needs. Mr. Chris Clem was a thorough professional More