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Autohaus on Edens
Northbrook, IL
3,441 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,441 reviews
June 06, 2023
When I walked in I was greeted with a smile immediately. Cindy was wonderfully pleasant and knowledgeable.Wellington was quite professional with a smile. Thank you for a great experience Cindy was wonderfully pleasant and knowledgeable.Wellington was quite professional with a smile. Thank you for a great experience More
by gukachukwu
Employees Worked With
Verified CustomerJune 02, 2023
Great service, quick and easy! Only dealer who had my part in stock. Will come again! Only dealer who had my part in stock. Will come again! More
by J.MAJEWSKI
Employees Worked With
Other Employees :
Mike Regulski, Heather Dockins, Faisal Asghar
June 02, 2023
Great snacks while you wait with a friendly team. The notifications were great to keep you informed. Eddie Garcia was in-charge of my service and I never spoke to him. He was not around when I got in The notifications were great to keep you informed. Eddie Garcia was in-charge of my service and I never spoke to him. He was not around when I got in and was assisted by someone else and when it was time to check out I saw my car outside and I waited for 20 minutes and he never called me, eventually I went up myself and was checked out by someone else. I didn’t even get a call after the service from him. Having second thoughts on Mercedes due to his poor service and him not caring about other people time. I would have expected him to call me to see how things went as he never even spoke to him. He was bailed out by his colleagues. Shame on you Eddie. More
by JUSTINMEISE
Employees Worked With
June 02, 2023
Great snacks while you wait with a friendly team. The notifications were great to keep you informed. The notifications were great to keep you informed. More
by JUSTINMEISE
Employees Worked With
June 01, 2023
I always receive great service from Ed Garcia. He is efficient and provides me with updates on the status of my car. He is efficient and provides me with updates on the status of my car. More
by BOB
Employees Worked With
May 31, 2023
THE DEALERSHIP IS WELL RUN,,CLEAN AND COURTEOUS. ALL OF MY ENCOUNTERS WITH THE STAFF HAVE BEEN PLEASANT AND INFORMATIVE I AM A LONGTIME, LOYAL CUSTOMER ALL OF MY ENCOUNTERS WITH THE STAFF HAVE BEEN PLEASANT AND INFORMATIVE I AM A LONGTIME, LOYAL CUSTOMER More
by JNOREN17
May 31, 2023
Transaction handled in a very professional. ..no pressure manner. Frank Campos was an exceptional salesperson, who was knowledgeable and easy to work with. ..no pressure manner. Frank Campos was an exceptional salesperson, who was knowledgeable and easy to work with. More
by RHGERS
May 30, 2023
Ryan is very professional and the dealership is always very customer service friendly. They always have a loaner vehicle. very customer service friendly. They always have a loaner vehicle. More
by BRADPEISER
