Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus on Edens
Northbrook, IL
3,275 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,275 reviews
January 03, 2023
Great experience with the dealer! Proactive communication. Very friendly and helpful staff. Eddie made the whole experience very easy. Proactive communication. Very friendly and helpful staff. Eddie made the whole experience very easy. More
by schendea
Verified CustomerEmployees Worked With
January 03, 2023
Eddie and team are friendly, knowledgeable and professional. Thank you kindly for caring about us. Mike professional. Thank you kindly for caring about us. Mike More
by mikedebar
Employees Worked With
January 02, 2023
I was in an accident and used the service center where I bought my Mercedes. And they told me nothing was wrong. When my husband came he showed them the broken undercarriage. And his answer was " Oh...we mu bought my Mercedes. And they told me nothing was wrong. When my husband came he showed them the broken undercarriage. And his answer was " Oh...we must have missed it. Did you want to bring it back again and we'll look at it? " The service center here and it's employees are a joke. On top of we had to call days later with no response from anyone to let us know they'd already finshed the inspection. In less than 24hrs it had been looked at and no one could call us? Seriously? Do better mercedes! More
by Mama
Employees Worked With
December 30, 2022
Great experience and service! Eddie is wonderful and knowledgeable to work with! Keeps me updated whenever I take my car in. Makes the process go smooth. Definitely recommend y Eddie is wonderful and knowledgeable to work with! Keeps me updated whenever I take my car in. Makes the process go smooth. Definitely recommend you work with Eddie whenever you take your car for service. More
by JENNIFERMAGDALENO3
December 30, 2022
Service needed to be repeated and was charged an outrageous price for another tire after purchasing a new one less than a month ago. they took my lugs from the spare tire then charged me again to h outrageous price for another tire after purchasing a new one less than a month ago. they took my lugs from the spare tire then charged me again to have new ones More
by WSSJ1999
Employees Worked With
Gary Gross
December 30, 2022
Great experience and amazing customer service. Thank you for all the help with fixing our GLC Thank you for all the help with fixing our GLC More
by KUMANI
Employees Worked With
December 30, 2022
Great experience. Easily the most pleasant care buying experience I've had. Tony Patel was low key and not pushy. No aggressive sales tactics or upselling. It was the Easily the most pleasant care buying experience I've had. Tony Patel was low key and not pushy. No aggressive sales tactics or upselling. It was the high end experience you'd expect from a dealership that sells higher end cars. More
by EDDIEJB
