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Autohaus on Edens
Northbrook, IL
2,897 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,897 reviews
May 05, 2022
I did not go regularly updates and the repair took much longer than exepcted. It is ok if it takes longer but i would like to be in the loop on the status. longer than exepcted. It is ok if it takes longer but i would like to be in the loop on the status. More
by eisnerr
Verified CustomerEmployees Worked With
Gary Gross
Helpful May 04, 2022
I've owned several S-class Mercedes Benz Cars. Will always buy from Autohaus going forward. Will always buy from Autohaus going forward. More
by bwill
May 03, 2022
Tom Lood is an excellent service advisor. Before, during and after the service, he was timely, clear and friendly in explaining the work. Everything was done on time and at the price quoted. Before, during and after the service, he was timely, clear and friendly in explaining the work. Everything was done on time and at the price quoted. All went well with the loaner vehicle too. More
by GORENBERG.K
Employees Worked With
May 03, 2022
Efficient Service - Quick, Courteous and High Quality. Ryan was very attentive and accurate with information and expectations. Ryan was very attentive and accurate with information and expectations. More
by LUIS_F_FONSECA
Employees Worked With
May 02, 2022
had to wait over five hours I drive from Bloomingdale and taking a loaner and going back and forth was not an obtion. the service dept. was aware of this.I had other choises nearby , but I selected AA . hof taking a loaner and going back and forth was not an obtion. the service dept. was aware of this.I had other choises nearby , but I selected AA . hoffman estate send me a coupen of $150, I presented to my service adviser . Itwas turned down. Still the coupan came from M. B. GOOD rewards for being a loyal customer More
by KAMALKAPADIA
Employees Worked With
Nino Mohammad
April 30, 2022
Excellent, knowledgeable, friendly, patient customer service by Nino! (Nemer Mohammed). Facility and waiting area were clean with drinks for guests. Thank you. service by Nino! (Nemer Mohammed). Facility and waiting area were clean with drinks for guests. Thank you. More
by Dina Kaparos-Stavropoulos
Employees Worked With
Nino (Nemer Mohammed) and Ken
April 30, 2022
This company is very responsive and prosessional. All staffs work with their smiles. The experiences with them were all great. All staffs work with their smiles. The experiences with them were all great. More
by Alice Chen
Employees Worked With
Other Employees :
There is a lady at the service center, who remembers the clients' names. Makes me feel like home.
