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Autohaus on Edens
Northbrook, IL
3,267 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,267 reviews
November 21, 2024
I was able to schedule a service via text communication as well as get notified in real time when my car was ready. Jorge Gomez kept me informed the whole time my car was in the shop and when it was compl as well as get notified in real time when my car was ready. Jorge Gomez kept me informed the whole time my car was in the shop and when it was completed. I had a real nice experience. More
by GBIHIS
Verified CustomerEmployees Worked With
Jorge Gomez
November 18, 2024
Very responsive and service oriented. Second transaction with Autohaus and it certainly will not be the last. Second transaction with Autohaus and it certainly will not be the last. More
by ACBOWYER2109
Employees Worked With
Other Employees :
Damien Galvin, Anderson Quinteros
November 17, 2024
Bob Becker was very attentive, with the patience to explain the requirements for the purchase of the car (1st time we did in the US), and with the knowledge to walk us through rhe advantages of the car explain the requirements for the purchase of the car (1st time we did in the US), and with the knowledge to walk us through rhe advantages of the car. More
by CARLASANTELLO
November 16, 2024
Mike was very good explained all charges work to be done was on time and called when things were done done was on time and called when things were done More
by JWHAMILTON6
Employees Worked With
November 15, 2024
Todd is always kind, professional, and is the only reason I go to Autohaus. My car is in good hands and I am taken care of in an efficient manner! It was my first time meeting Jenny and she is very kind and I go to Autohaus. My car is in good hands and I am taken care of in an efficient manner! It was my first time meeting Jenny and she is very kind and personable. Thank you Todd and Jenny! More
by Hina Ahad
November 15, 2024
The service department acted very quickly to deal with a sudden problem on my car. sudden problem on my car. More
by MRJCPA29
November 12, 2024
Service at Autohaus on Edens is great. Tom Look, the service advisor, is really customer focused. His communications were great - told me what services car needed, how much it would cost Tom Look, the service advisor, is really customer focused. His communications were great - told me what services car needed, how much it would cost, and when it would be done. Also handled the loaner car and actually called me when service was completed so that i could pick up my car. I highly recommend Autohaus on Edens if you are looking to get your Mercedes serviced More
by ETROLLEY
Employees Worked With
November 12, 2024
Friendly/ efficient/ courteous/…. 3 words cover it!!I will continue Autohaus for my sales and service 3 words cover it!!I will continue Autohaus for my sales and service More
by gandguppie
