
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Autohaus is an amazing place to service and buy a Mercedes. Philip is my go to in sales and Prem is the best in service. Both are top notch and are always looking out for my best interest. Everyon Mercedes. Philip is my go to in sales and Prem is the best in service. Both are top notch and are always looking out for my best interest. Everyone is very professional, the dealership is extremely clean and they are unbelievably detail oriented. More
As always, Autohaus and Prem are my go-tos for service on my car. Service is always super prompt, courteous, and professional, and the rates are always very reasonable. Prem is always taking care of me, wh my car. Service is always super prompt, courteous, and professional, and the rates are always very reasonable. Prem is always taking care of me, whether it is for setting up my service appointment, setting me up with a loaner, keeping me informed of my car's condition or status of the service, etc. I've been to several other MB dealers in the past and they all have great facilities, but Prem and the service at this dealership are what brings me back to this place. More
Service was good and prompt. Ken Dunaway did an excellent job handling everything. He was friendly, efficient and a pleasure to deal with. Excellent experience. excellent job handling everything. He was friendly, efficient and a pleasure to deal with. Excellent experience. More
The experience was the worst I have ever had buying a car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsib car. They failed to calculate the sales taxes properly and this resulted in a very last minute drama that included the GM telling me I was responsible for their financial error. This came after I signed over title from my trade! Shameful amateur employees. Furthermore, it was only after a wild, public, gut wrenching discussion of legal action did they relent and honor the agreed transaction. Without my knowledge of the car business, I would be out thousands due to these sharks. Don't fall victim to this dealership and shop elsewhere. Nothing personal, strictly professional feedback. I have bought and sold more than a hundred cars. This is the last one at Autohaus on Eden. More
Excellent service from Autohaus staff and manager throughout the sales process. The dealership took it's time to ensure all and everything was communicated in easy manner. throughout the sales process. The dealership took it's time to ensure all and everything was communicated in easy manner. More
Always very pleased with Prem and whole team for the very accommodating customer environment they create. Autohaus is my choice every time for my service needs. accommodating customer environment they create. Autohaus is my choice every time for my service needs. More
My wife and I have been buying and serving our Mercedes-Benz vehicles at Autohaus for many years. Our family and friends ask why we’ve stayed with Autohaus so long? The answer is easy. It’s peopl Mercedes-Benz vehicles at Autohaus for many years. Our family and friends ask why we’ve stayed with Autohaus so long? The answer is easy. It’s people like Eddie Garcia, Kevin James and Rick Patel (sorry he’s no longer there). More
Tom Lood is the best and only service rep that I will trust for my car’s needs. Always a pleasure to work with. Great communication with updates and delivering the car back on time. trust for my car’s needs. Always a pleasure to work with. Great communication with updates and delivering the car back on time. More
I am very pleased with Eddie and whole team at your establishment, there work ethic and welcoming and accommodating customer needs is by far the best I have experienced. That is the biggest reason I co establishment, there work ethic and welcoming and accommodating customer needs is by far the best I have experienced. That is the biggest reason I come to ur dealership from burr ridge, IL. More
Eddie is a wonderful service rep; always helpful, takes his time to explain the service needed, and great with follow up! Service here is, and has always been a pleasant experience. Also really appreciate his time to explain the service needed, and great with follow up! Service here is, and has always been a pleasant experience. Also really appreciate Cindy who helps me get comfortable in the courtesy car, patient in explaining any procedures, and really just a very pleasant, helpful person. Very happy with my service at Autohaus on Edens. More