Autohaus on Edens

The service department at Autohaus is what distinguishes them from the other Mercedes dealerships in the area. Everyone is courteous & helpful. They keep update on the progress of my visit and if there ar them from the other Mercedes dealerships in the area. Everyone is courteous & helpful. They keep update on the progress of my visit and if there are things to keep monitoring. More

The service department and sales department are always courteous and helpful. We are on our third car and they always provide a fantastic service experience! courteous and helpful. We are on our third car and they always provide a fantastic service experience! More

Excellent service and contact Ken Dunaway continues to provide me with excellent service. Justin is also the best technician I have ever had work on my automobiles. I will be back. Ken Dunaway continues to provide me with excellent service. Justin is also the best technician I have ever had work on my automobiles. I will be back. More

Mechanical excellence coupled w Great Service You would expect the AOE mechanics to know their Mercedes product, and their Service Team to be efficient and friendly. Cindi arranged for my loaner You would expect the AOE mechanics to know their Mercedes product, and their Service Team to be efficient and friendly. Cindi arranged for my loaner while Eddie was setting up the B1 Service and making certain it was ready by 5 PM which he did! More

Professional, Experienced, & Friendly Staff I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was look I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was looking for and found the perfect vehicle. His communication and requirements necessary for a smooth transaction were top notch. Due to my tight schedule, Nick had the vehicle ready as promised. He also spent several hours reviewing the details of the car, setting up my App, and making sure I was completely comfortable before our long drive. He even called the next day to see how we were doing and to check to see if I had any additional questions. Nick is professional, kind and truly cares about the customer. Lastly, I took advantage of the financing promotion being offered. Ricky Pena was also a delight to work with. He was polished, professional and actually made this part of the transaction, which can be daunting, a breeze! They are both definitely assets to your dealership! More

Always friendly, professional and do great work! I live 5 minutes from Knauz but drive 1/2 hour to Northfield because Ken is great and always takes great care of me. Cindy and Tom are also great to I live 5 minutes from Knauz but drive 1/2 hour to Northfield because Ken is great and always takes great care of me. Cindy and Tom are also great to work with. They are very friendly and quick. Nice work Autohaus! More

very helpful service dept stayed for 4 hrs but no individually wrapped bars nor crackers, nor bottled water. for an amputee like me choosing a most comfortable engine, you shd stayed for 4 hrs but no individually wrapped bars nor crackers, nor bottled water. for an amputee like me choosing a most comfortable engine, you shd provide at least one car for handicapped clients for maintaining your outstanding reviews . More

good experience Service department is always very busy. They kept my car all day for a B scheduled service? I didn't pick it up after 5 because of the tornado warnin Service department is always very busy. They kept my car all day for a B scheduled service? I didn't pick it up after 5 because of the tornado warning. I know Eddie will always be polite, professional and efficient no matter how busy he is year after year. Also the woman greeting me when I pull in to the garage is always very pleasant and understanding :-) More

Good experience. Provided and accurate estimate of time to do the work. Called with updates. Didn’t try to up sell services. Overall, very pleased. to do the work. Called with updates. Didn’t try to up sell services. Overall, very pleased. More

Ken Dunaway is the Best My car stalled. Called Autohaus and talked to Ken. AAA got the car started. Drove right to Autohaus. They took the car in immediately and fixed it wit My car stalled. Called Autohaus and talked to Ken. AAA got the car started. Drove right to Autohaus. They took the car in immediately and fixed it within 30 minutes. I've gotten to know Ken over the past several years as my little 2001 SLK convertible ages and requires some additional TLC. He takes wonderful care of it. His technical knowledge is terrific and his customer service skills are superb. More