
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Ryan was fantastic. Such good customer service. And so considerate of my time. Have me a beautiful loaner car and just makes the experience pleasurable. considerate of my time. Have me a beautiful loaner car and just makes the experience pleasurable. More
Excellent Experience! The process was flawless. The staff, including sales, management, the transition team and others made it an excellent experience. I will continue to The process was flawless. The staff, including sales, management, the transition team and others made it an excellent experience. I will continue to recommend Authohaus on Edens for auto purchases and for that matter, any need arising that relates to Mercedes. More
We had a great experience at Autohaus. Everyone was very helpful! Special thank you to Ricky and Alex for working with us. Love my new car! helpful! Special thank you to Ricky and Alex for working with us. Love my new car! More
OUTSTANDING SERVICE I recently had the car serviced by Autohaus on Edens due to a recall, and Mr.TOM LOOD was once again THE VERY BEST !!! He made everything very easy fo I recently had the car serviced by Autohaus on Edens due to a recall, and Mr.TOM LOOD was once again THE VERY BEST !!! He made everything very easy for me, from setting up a loaner, keeping me informed about the process, having the car ready as promised and making sure the car was clean after service. Thank you again for an excellent experience !!! More
Tom Lood’s customer service and prompt communication was outstanding. Highly informative, very personable, and a great brand ambassador! It’s this type of service that sets Autohaus on Edens apart from the outstanding. Highly informative, very personable, and a great brand ambassador! It’s this type of service that sets Autohaus on Edens apart from the rest. More
Not are the people that work there polite and professional, they have a great understanding of the product. They make you feel appreciated and like family. I love this dealership and will always professional, they have a great understanding of the product. They make you feel appreciated and like family. I love this dealership and will always buy my vehicles there. I have recommended everyone I know to go there for a vehicle. More
Prem is the best Prem is thorough, easy to work with, and goes above and beyond! He always makes the service process easy and seamless. He's always goes above and be Prem is thorough, easy to work with, and goes above and beyond! He always makes the service process easy and seamless. He's always goes above and beyond More
Responsive, knowledgeable , no pressure service Tony did a great job of listening, providing multiple options for the car I was looking for, and was objective about upsides and downsides of taking a Tony did a great job of listening, providing multiple options for the car I was looking for, and was objective about upsides and downsides of taking a car in inventory vs ordering. Very knowledgeable and professional. I mentioned I didn't want all the aftermarket sales stuff and he made it happen. Quick, thorough and helpful. More
My Service Great service, great team. Treat you like a valued customer. Live in the loop and could bring my car to the dealership down here, but the service, th Great service, great team. Treat you like a valued customer. Live in the loop and could bring my car to the dealership down here, but the service, the prices, the way they treat you, is most definitely worth the drive to this dealership. Eddie is great and very detailed. The crew that checks you in also deserves a HUGE SHOUT OUT, as they are amazing! More
Communication could have been better. Other than that, easy and smooth. Did not get the loaner requested...had a much larger vehicle which was harder to drive. easy and smooth. Did not get the loaner requested...had a much larger vehicle which was harder to drive. More