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Autohaus on Edens
Northbrook, IL
3,438 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,438 reviews
November 01, 2019
Terrific service! The gentleman (sorry forgot name) who jump started my car battery twice was super nice and prompt. Ed Garcia who has always been there when I need h The gentleman (sorry forgot name) who jump started my car battery twice was super nice and prompt. Ed Garcia who has always been there when I need him, made sure I got in for an assessment right away to see what the problem was so I could get going again. So far all seems ok and I appreciate their prompt and friendly service. More
by VALERIE8
Verified CustomerEmployees Worked With
October 31, 2019
Great service ! Rick Pena and Tom Lood are very professional and knowledgeable. All the work was done as requested and on time. I would highly recommend them. Rick Pena and Tom Lood are very professional and knowledgeable. All the work was done as requested and on time. I would highly recommend them. More
by BGAMSS
October 31, 2019
Tom Lood is beyond excellent !! 10 Plus- They constantly exceed expecations Will recommend, from the loaner car, to the details, to the follow up... All are excellent Tom Loo 10 Plus- They constantly exceed expecations Will recommend, from the loaner car, to the details, to the follow up... All are excellent Tom Lood is a real pro More
by PSYLVESTER
October 31, 2019
Great, efficient service My experience with the service department at Autohaus is very positive- people are always nice and service is great and the ease of making appointment My experience with the service department at Autohaus is very positive- people are always nice and service is great and the ease of making appointment and drop off is very efficient. More
by MAHONEY197
October 30, 2019
Leaks in the hatch I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost tim I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost time, and besides fixing my car, they damaged it even more, the leak is so strong that I can’t drive on rainy days. More
by LADYWEST
October 30, 2019
Mercedes Benz service excellent rating Excellent service. Prompt and courteous. Every one was very helpful and professional. I have always used this dealership for my Mercedes. I was given Excellent service. Prompt and courteous. Every one was very helpful and professional. I have always used this dealership for my Mercedes. I was given a loaner immediately. I always recommend this dealership to my friends and family who have a Mercedes Benz. More
by SUSANGM2000
Employees Worked With
Prem Parikh
October 30, 2019
Top tier services and deals This was our second lease with Nick. He is prompt, friendly, relaxed, and highly professional. He goes above and beyond to make the deal possible. He This was our second lease with Nick. He is prompt, friendly, relaxed, and highly professional. He goes above and beyond to make the deal possible. He has been excellent and never had an issue with the dealership either. Highly recommend checking Autohaus first before going anywhere else. More
by Ryan
Employees Worked With
Nicholas Maniatis
October 30, 2019
Outstanding Our salesman was experienced, knowledgeable, and highly professional. We were impressed with how the entire team worked together to make the deal wor Our salesman was experienced, knowledgeable, and highly professional. We were impressed with how the entire team worked together to make the deal work for us. More
by STEVENELROD1
October 24, 2019
New tires installation Jim was my service tech and constantly updated me on progress (or delays). Due to being somewhat overbooked and a short lunch break, my service took l Jim was my service tech and constantly updated me on progress (or delays). Due to being somewhat overbooked and a short lunch break, my service took longer than expected. Jim graciously offered to reduce the total cost by crediting for the labor component. I found this most appreciated and fair. More
by Andy
October 24, 2019
Good service I went to the dealer for schedule B service. Service was wonderful and in time. The loaner car was great too! Thank you Tom Lood! I went to the dealer for schedule B service. Service was wonderful and in time. The loaner car was great too! Thank you Tom Lood! More
by HAPI_SMTH
Employees Worked With
