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Autohaus on Edens
Northbrook, IL
3,267 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,267 reviews
September 17, 2024
Service seemed good. Car was washed but there was some grease inside the car on dash, door panel and around ignition button. Tech must have had dirty hands. Hopefully Car was washed but there was some grease inside the car on dash, door panel and around ignition button. Tech must have had dirty hands. Hopefully I don't find additional grease. Usually they return cars spotless. More
by Benz Owner
Verified CustomerEmployees Worked With
Alejandro Sanchez
September 16, 2024
very good service, though it took longer than expected. They also said I would need to change out my rental car after 3 days, which was confusing becuase the delay was on their side. They also said I would need to change out my rental car after 3 days, which was confusing becuase the delay was on their side. More
by RSTILP
Employees Worked With
September 15, 2024
Had some minor issues during my purchase process but they made up by their prompt responses and actions. Will buy again from them. made up by their prompt responses and actions. Will buy again from them. More
by qaiserjamal
Employees Worked With
Other Employees :
Damien Galvin, Brandon Martinez, Jorge Gomez
September 14, 2024
Robert Becker greeted us at the door and introduced us to the Mercedes vehicle line. We knew what we wanted to look at and Robert went thru the vehicle in detail. He then offered us a test drive and it conf the Mercedes vehicle line. We knew what we wanted to look at and Robert went thru the vehicle in detail. He then offered us a test drive and it confirmed our interest in the GLE 350. More
by KIWA5
Employees Worked With
Bobby Becker
September 13, 2024
Tom Lood has been my Service Advisor for 13 years. Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs - I wholeheartedly trust his recommendations and know he has my interests on hand. Whenever Tom has not been available, I have received assistance from Eddie Garcia who is also an outstanding and knowledgeable service consultant. More
by the5toriumis
September 13, 2024
Very kind and responsive. My only suggestion would be to elevate the waiting room in terms of snacks, drinks; making it feel more inviting. I wanted decaf coffee but that My only suggestion would be to elevate the waiting room in terms of snacks, drinks; making it feel more inviting. I wanted decaf coffee but that wasn't an option. It also could have been cleaner. My service person was excellent ! More
by jetson1003
September 13, 2024
John was very knowledgeable and helpful, he answered all of my questions and took care of the issue right a way. of my questions and took care of the issue right a way. More
by atoreta76
Employees Worked With
September 12, 2024
Amazing personalized service! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! More
by HappyCustomer
