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Autohaus on Edens
Northbrook, IL
3,283 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,283 reviews
March 11, 2019
Service A I always feel I am a valued customer when I bring my car to Autohaus for service. Tom Lood always makes time for me and his customer service is outs I always feel I am a valued customer when I bring my car to Autohaus for service. Tom Lood always makes time for me and his customer service is outstanding. Tom never rushes me, he has tremendous credibility and it is a pleasure to work with him. Cindi is also so helpful, cheerful and lovely to work with. More
by Jillz_59
Verified Customer
March 11, 2019
Service A 2018 Mercedes S430 Tom Lood is a great help whenever I bring my car in. He is friendly, informative, and gives regular updates. I enjoy working with him Tom Lood is a great help whenever I bring my car in. He is friendly, informative, and gives regular updates. I enjoy working with him More
by JMCBRIDE1
Employees Worked With
March 11, 2019
Service I brought in my C 300 for alignment and everything was taken care of very professionally and perfectly. I was very satisfied and would definitely reco I brought in my C 300 for alignment and everything was taken care of very professionally and perfectly. I was very satisfied and would definitely recommend this place for any service needs.. Thanks More
by ZAHIDRANDHAWA
March 11, 2019
Didn’t even start working on my car until the next day Made appointment weeks in advance, brought car in at 9:15 am, heard nothing until after 5:00 pm, was told they hadn’t looked at my car yet. Made appointment weeks in advance, brought car in at 9:15 am, heard nothing until after 5:00 pm, was told they hadn’t looked at my car yet. More
by GERALD F
Employees Worked With
March 11, 2019
y service Guy was great he took time to explain to me about Prem was so helpful and explain everything to me as well as showed me how to operate my heat and music he was so patience I really was so glad to ge Prem was so helpful and explain everything to me as well as showed me how to operate my heat and music he was so patience I really was so glad to get him not pushes Just took time with me as a senior I will always bring my car back to him when I need service. More
by DORISMCSWINE
Employees Worked With
Prem Parikh
March 11, 2019
It was great! Tom was very accommodating in setting up the appointment and everyone was efficient and friendly. I would recommend the prepaid service option. It m Tom was very accommodating in setting up the appointment and everyone was efficient and friendly. I would recommend the prepaid service option. It makes it very convenient. More
by debbieackerman2
Employees Worked With
March 11, 2019
A service: friendly, professional, prompt My service at Autohaus through my service representative, Eddie Garcia was prompt, professional and competent. The car is driving smoothly. Eddie resp My service at Autohaus through my service representative, Eddie Garcia was prompt, professional and competent. The car is driving smoothly. Eddie respects my time, is friendly and courteous and always takes care of my car. More
by satisfied customer
Employees Worked With
March 11, 2019
Painless service Was offered a loaner even though I did not have an appointment. As a result, I was not in any hurry to get the work done. Car was returned very clea Was offered a loaner even though I did not have an appointment. As a result, I was not in any hurry to get the work done. Car was returned very clean, with my seat settings and radio station intact! Very happy. More
by LYNNE
March 11, 2019
Excellent service by Ken Dunaway Ken Dunaway provides the excellent service that all dealerships should strive for. I always feel confident that my vehicles will be serviced correctl Ken Dunaway provides the excellent service that all dealerships should strive for. I always feel confident that my vehicles will be serviced correctly and promptly.. More
by CWB
Employees Worked With
March 11, 2019
I can help you I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one with a ponytail is very helpful. She has a can do attitude and deserves a commendation. It’s a pleasure to come to your dealership and be helped by people who have a positive attitude. More
by RHORWITCH
Employees Worked With
Other Employees :
Amanda Youkhana, Julie Michel
