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Autohaus on Edens
Northbrook, IL
3,283 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,283 reviews
March 05, 2019
Professional and timely service From the appointment to the completion of requested service A, everything was satisfactory and reasonable as usual. Prem Parikh is always knowledgeabl From the appointment to the completion of requested service A, everything was satisfactory and reasonable as usual. Prem Parikh is always knowledgeable, kind, and trustworthy. More
by IN-CHANG
Verified CustomerEmployees Worked With
Prem Parikh
March 04, 2019
New Car Purchase Great experience, no pressure, very attentive. Very fair. I process was very efficient and I did not feel pressured. Nick worked hard to get me the Great experience, no pressure, very attentive. Very fair. I process was very efficient and I did not feel pressured. Nick worked hard to get me the exact car I was looking for. More
by HCSEMPLE
March 04, 2019
Outstanding Service Department, for many years! Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many questions about understanding controls and options, putting on new 4Matic emblem which had come off in Polar Vortex, etc. The greeters, the car wash staff, and just everyone - they are all just wonderful! I wasn’t feeling well, and they all helped me so greatly to take care of the car, that it was truly heartwarming to me, and greatly appreciated, beyond expression. I will be bringing in the SL500 very soon, also, as I have had so much work done on that car, also, and will be trying to stay current with maintenance. Thank you so very, very much for everything, and best wishes to all. More
by BGM63
March 04, 2019
Easy to set up the appointment and service was great! Easy to set up the appointment and service was great. Only thing I would like to change is the waiting area. It is too small and the TV is loud. It Easy to set up the appointment and service was great. Only thing I would like to change is the waiting area. It is too small and the TV is loud. It is very distracting. More
by MKENNY30
Employees Worked With
Prem Parikh
March 04, 2019
Leasing a car Great experience, very helpful. Adrian answered all my questions and I’m very happy with the service and vehicle that I have purchased. Highly recomme Great experience, very helpful. Adrian answered all my questions and I’m very happy with the service and vehicle that I have purchased. Highly recommended. More
by DONKO612
Employees Worked With
Mike Mesic, Adrian Botis
March 03, 2019
"Always get great experience when working with To Lood" I have always been treated exceptionally well at the dealership. Tom Lood is truthful, kind and very professional.. I truly recommend working with To I have always been treated exceptionally well at the dealership. Tom Lood is truthful, kind and very professional.. I truly recommend working with Tom Lood. More
by lseman72
Employees Worked With
March 01, 2019
Great experience with superior service Simplified process with no nonsense sales associate Kevin James. Treated well and w/respect from start to finish. Would highly recommend Kevin and th Simplified process with no nonsense sales associate Kevin James. Treated well and w/respect from start to finish. Would highly recommend Kevin and this dealership. More
by twiggymay
Employees Worked With
Kevin James
March 01, 2019
Honest Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspon Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspond the issues. Highly recommended. More
by RBEHARA1
Employees Worked With
March 01, 2019
Excellent service Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well t Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well taken care of. More
by FRIENDSANDFAUX
March 01, 2019
Great Fast, efficient, friendly service from Tony. Just a great experience all around. Everything was prepared and processed quickly. Finance was also qu Fast, efficient, friendly service from Tony. Just a great experience all around. Everything was prepared and processed quickly. Finance was also quick, efficient, and friendly. It was positive car buying experience. More
by CAMPS2323
Employees Worked With
Tony Patel, Mike Mesic
