Autohaus on Edens

Best Mercedes dealership in Chicago area Honest, professional and no pressure in selling. Great and dependable service after sale. Well structured organization. People in sales, concierge a Honest, professional and no pressure in selling. Great and dependable service after sale. Well structured organization. People in sales, concierge and finance are professional and proude of what they do. More

tax and title fee Charged Tax and Title fee upfront, then refunded 3 weeks later with the incorrect amount. Still have not refunded the amount. overcharged to me. Th Charged Tax and Title fee upfront, then refunded 3 weeks later with the incorrect amount. Still have not refunded the amount. overcharged to me. The Sales agent promised to send the owners manual with in a week .Despite several emails and 2 months later I have not revived anything yet. In retrospect seems like he never intended to send it. I drove 200 miles each way to purchase this vehicle. More

New GLC 300 upgrades I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I a I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I appreciate having it available. More

Great service and work done Made service reservations quick and prompt. In and out with loan car quick. Didn’t wait long service work done great. Will recommend Autohaus for next Made service reservations quick and prompt. In and out with loan car quick. Didn’t wait long service work done great. Will recommend Autohaus for next purchase and service More

Consistent This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of m This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of my car and since then have had two different service team members. I hope this remains consistent moving forward. More

New car purchase I am very happy with my new S560. Lori Anderson was excellent. That's why I am a repeat customer of hers. We bought a GLE350 last summer. Very fri I am very happy with my new S560. Lori Anderson was excellent. That's why I am a repeat customer of hers. We bought a GLE350 last summer. Very friendly, knowledgeable, and gave us a great deal More

check engine light on Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no ret Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no returned calls. More

Great Service Department I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Au I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Autohaus recognized that we're all very busy, and they kept my downtime to a minimum. More

New lease Easy as pie! Exchanged one car for new car. No haggle. Only hiccup was time to get lease paper work done. Had to wait about 30 min Easy as pie! Exchanged one car for new car. No haggle. Only hiccup was time to get lease paper work done. Had to wait about 30 min More

Terrible service We have bought our last two cars here and won’t again. They don’t care about their customers, only about money. I love the car, but wouldn’t go here f We have bought our last two cars here and won’t again. They don’t care about their customers, only about money. I love the car, but wouldn’t go here for service or to purchase again. More