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Autohaus on Edens

Northbrook, IL

4.7
3,231 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,231 reviews

December 07, 2018

Unbeatable service I had to make unexpected, unscheduled visit to service because drivers side mirror was damaged and left unusable while C300 in parking lot. Cindy an More

by Doc72
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Bonilla
Dec 12, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience Doc! We are very happy to hear that Cindy and Ernie were about to work on the fly to get you taken care of. Thank you very much for your patronage.

December 07, 2018

Car purchase experience Rating was given because all fazes of the process were handled with professional experties .we know the staff from pervious purchases and are very com More

by RONALDB6191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Patel, Nick Gioulos, Nahrain Abraham, Mary Costello
Dec 12, 2018 -

Autohaus on Edens responded

Hi Ronald, Thank you very much for your review, We appreciate your loyalty and hope to see you again soon!

December 06, 2018

Outstanding Service as always. The Service Dept. at Autohaus is awesome. Ken Dunaway, my service advisor, is great. He keeps me informed all the way and makes sure I am pleased with More

by BEN.SHAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Dec 12, 2018 -

Autohaus on Edens responded

Hi Ben, Thank you very much for sharing your service experience with Ken! We are glad to hear that he is communicating properly while your vehicle is in service. Thank you for your business!

December 06, 2018

Very helpful Very good service, helpful, explained, called and explained every time when work was done to the car, before and after, I would recommend others, I fe More

by ZAKOMACEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Dec 12, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer. We appreciate your business!

December 06, 2018

Pleasant buying experience Adrian assisted me with the purchase of a 2016 CPO 450 GL. He was professional, personable and very knowledgeable about the vehicle and its features. More

by Eric123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian Botis
Dec 12, 2018 -

Autohaus on Edens responded

Hi Eric, Thank you for sharing your experience with Adrian. We are happy that the sales process was quick, seamless and efficient! Thank you for your business!

December 06, 2018

Excellent communication! I bought a used Mercedes from another dealership and this is my first Mercedes. Ernie tanswered all of my questions and treated me so well! Thank you! More

by Dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Dec 12, 2018 -

Autohaus on Edens responded

We are very happy to hear that Ernie took great care of you! We are excited to service your new Mercedes-Benz. We look forward to seeing you again soon!

December 05, 2018

Highly recommend to others. My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Dec 05, 2018 -

Autohaus on Edens responded

Hi Helen, Thank you very much for taking the time to review our dealer. We appreciate your business and hope to see you again soon!

December 05, 2018

Normal A service Short and sweet.On time and clean with no issues.i took it in early morning and was provided a loaner vehicle.Service was completed as promised and I More

by BOBDINEEN5111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Autohaus on Edens responded

Hi Bob, Thank you very much for taking the time to share your service experience with Ken. We are happy to see that it was completed in a timely fashion for you. Thank you for your business!

December 04, 2018

sale and service easy and fast. the best service experience ever. very happy to have sales and service at Autohaus on Edens. special thanks to mechanics, who i nev More

by NEVSKY94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Costello, Julie Michel, Ernie Bonilla
Dec 04, 2018 -

Autohaus on Edens responded

Thank you very much for the excellent review! Thank you for your business. We hope to see you soon!

December 04, 2018

they took care of a real problem and found something else Understood a long term issue that i had since i first got the car and really took care of it without any problem. also discovered a gas line leak w More

by MGRANT6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman, Kevin Crokin
Dec 04, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience. It is great to hear how our service team helped to resolve a long-term issue! Thank you for your patronage.

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