Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,391 reviews
Exceptional Servixe Manager I always feel honored when I receive service with Prem and the service team. They got me in and out in a jiffy. That to me is worth a mention I always feel honored when I receive service with Prem and the service team. They got me in and out in a jiffy. That to me is worth a mention More
Tom Lood is a Rock Star Tom is the entire reason I use you to do service. He is simply the very best in customer service. He is timely, professional, fun, sincere, helpful, t Tom is the entire reason I use you to do service. He is simply the very best in customer service. He is timely, professional, fun, sincere, helpful, thorough and smart. Tom gets me in and out of the door quickly so I can get on with my day. He covers everything well, and when he calls for updates it is always clear, helpful and detailed. Even if I get bad news - like more service needed - Tom makes is so much less painful! I cannot over state how lucky you are to have Tom. I trust him with my car completely and know he has my interests at heart. Tom always goes the extra mile and takes such pride in doing an A+ job! Ann Carey More
Very professional The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! More
Great and friendly service , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new battery and was out the door in under 2 hours. Also, Kerry, whop came and jumped my battery was great too. More
Good customer service too much money for service Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not availa Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not available anywhere else because of the sophisticated cars . More
Routine maintenance As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advis As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advisor told me to text him before I came to pick up my car and they would pull it up front and warm it up before I arrived. When I got there, it was warm and toasty and even my seats had been warmed. More
Awesome From the time you step inside everyone welcomes you they make you feel like home. The sale Oleg Shmuylovskiy very helpful listen to my needs and mad From the time you step inside everyone welcomes you they make you feel like home. The sale Oleg Shmuylovskiy very helpful listen to my needs and made it happen. Thank you very happy and definitely will visit again for my next MB More
Promt communication. Very helpful Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and talk to the person More
Fast and Easy Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very co Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very courteous -- delicious coffee and snacks in the waiting area too! More
EXCELLENT JOB FOR QUICK NEGOTIATION OVER PHONE. THERE'S NO ANY HARDSHIP TO NEGOTIATE TERM OF LEASE. WHEN I SUGGESTED MY COUNTER OFFER, THEY DID THEIR BEST TO MATCH. FINALLY I SATISFIED THEIR OFFER THERE'S NO ANY HARDSHIP TO NEGOTIATE TERM OF LEASE. WHEN I SUGGESTED MY COUNTER OFFER, THEY DID THEIR BEST TO MATCH. FINALLY I SATISFIED THEIR OFFER. More








