Autohaus on Edens

service Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service a Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service at this location. More

Great experience Always a great experience, dealing with service department rocks. They treat you like you are there only client, always making sure you are aware of y Always a great experience, dealing with service department rocks. They treat you like you are there only client, always making sure you are aware of your progress on vehicles. Jobs are always done correct the 1st time More

Inventory, purchase & delivery Found Autohaus through internet search. Initial contacts with dealership via email & text were well received. Experience with sales rep, Kevin Jame Found Autohaus through internet search. Initial contacts with dealership via email & text were well received. Experience with sales rep, Kevin James, exceeded expectations. Amanda's knowledge of vehicle systems, her ability to explain them & willingness to spend the time to do so was sincerely appreciated. Mike certainly knew the financial procedures, but that process was a bit hurried. The test drive, purchase & delivery experience were all highly acceptable. The only glitch was that the front license plate frame did not get mounted before we left the dealership (I did see the frame in the trunk, but forgot to mention it to anyone). We were able to make the 2-hour return trip to Autohaus a couple of days later to have the frame attached. The service personnel were super. More

Outstanding Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always will Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always willing to make time to service my car even when I drop in. More

Best service department I have ever been to! Best service department that have ever been to. I’ve had 6 Mercedes Benz over the years. Special thanks to Ken Dunaway. He’s the reason I’ll always go Best service department that have ever been to. I’ve had 6 Mercedes Benz over the years. Special thanks to Ken Dunaway. He’s the reason I’ll always go to Autohaus. More

very professional and helpful. expected larger discount compared to what i recetved on 2012 purchase.this was not in control of josh weil.will recommend josh anytime.also amanda and expected larger discount compared to what i recetved on 2012 purchase.this was not in control of josh weil.will recommend josh anytime.also amanda and mike were very helpful More

Excellent service and easy to work with Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to work with Tom More

As always it was great and professional. Awesome place. Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curt Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curtious and has taken care of all our problems. More

Positive Quick and efficient and kept us informed along the way. Ernie did a great job explaining the work and what would be completed and when it would be ava Quick and efficient and kept us informed along the way. Ernie did a great job explaining the work and what would be completed and when it would be available. More

Good salesman, over long sales management, poor delivery My salesman was helpful and responsive. Takes too long, as at most car dealers, to get a firm, final price. Actual delivery of car was poor. It takes My salesman was helpful and responsive. Takes too long, as at most car dealers, to get a firm, final price. Actual delivery of car was poor. It takes two people to conclude the driver training. The salesman spent time teaching the features of the driving controls a lady then tried to load the Mercedes me app but succeeded with my wife and failed with me. She asked me to return next day, which I did, but she had not heard from the Mercedesme folks, and asked me, rudely in my opinion, to contact them myself. I asked her to train me on the screen controls, which she only did after intervention by my salesman. After doing so, she did try again to reach the mercedesme team; this time successfully signing me up. All in all, good car but felt like work getting set up. Btw, as I was signing title papers , which was good experience, the owner of the dealership dropped in to say hello. [I've known Michael for many years]. He couldn't have been nicer or friendlier. More