Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fantastic! Tom, Kelly and Julie helped me chrck in and out with such ease and friendly service. The loaner was gorgeous. My car was repaired and ready in a timel Tom, Kelly and Julie helped me chrck in and out with such ease and friendly service. The loaner was gorgeous. My car was repaired and ready in a timely fashion and updates to it’s progress were neither under or overly sent. An overall pleasure! Thanks so much! More
they took care of a real problem and found something else Understood a long term issue that i had since i first got the car and really took care of it without any problem. also discovered a gas line leak w Understood a long term issue that i had since i first got the car and really took care of it without any problem. also discovered a gas line leak which i did not know i had -- outstanding. More
Another great service experience at Autohaus Ken returned my call promptly, answered my questions regarding the warning alert in my car and helped schedule an appointment quickly. Ken was great i Ken returned my call promptly, answered my questions regarding the warning alert in my car and helped schedule an appointment quickly. Ken was great in dealing with the problem. The work was done quickly and on time. More
Pleasure When you go to business in everybody’s trying to help you make you comfortable and bless you you should be able to appreciate it and that’s what they When you go to business in everybody’s trying to help you make you comfortable and bless you you should be able to appreciate it and that’s what they do More
great It was a very good service appointment , very fast and very professional,. He did a great job to make an updates and explanations about the appointme It was a very good service appointment , very fast and very professional,. He did a great job to make an updates and explanations about the appointment More
Best Service Center I have been buying my wife’s car from Autohaus for many years now and I do not have any complaints. From the sales department to the service departmen I have been buying my wife’s car from Autohaus for many years now and I do not have any complaints. From the sales department to the service department everyone is very professional and helpful. Our service advisor Tom Lood is the best. Always keeps us informed and advises us on anything we need. More
Disappointed Unfortunately I am not happy with the service I received during my last appointment. I was treated very badly by the employee, I was lied to, and on t Unfortunately I am not happy with the service I received during my last appointment. I was treated very badly by the employee, I was lied to, and on top of that the problem that was one of the reasons of my appointment, was not corrected and I had to come back second time to have it fix. More
Review of Sales person and Service Contact Both Ricky and Tom are truly caring people as well as being excellent their jobs. I have known them both for a long time now would recommend them high Both Ricky and Tom are truly caring people as well as being excellent their jobs. I have known them both for a long time now would recommend them highly! They are truly the reason why I continue to come back to Autohaus. More
Very dissapointed I stared I was very dissapointed because the initial service associate basically received me, misinformed me and then left me hanging. I was promised I stared I was very dissapointed because the initial service associate basically received me, misinformed me and then left me hanging. I was promised a final total price for the work to be done and I never heard from again, when I called he was never in or he was off. I called in to make a good faith payment and the person I spoke with was very condescending and after I hung up I felt like I had been spoken to like I had no business coming to that shop like I was less than deserving. I spoke to general manager and was told that my car had been serviced and cleaned and vacuumed byt when I picked it up that had not been done. I really don't think I will ever return to that shop for service or anything else, it's really sad because I had been considering making a purchase there at some point. More
Happy Happy Happy I just bought this car not being very convinced about the need of changing my old car but Adrian convinced me with his knowledge explaining me all the I just bought this car not being very convinced about the need of changing my old car but Adrian convinced me with his knowledge explaining me all the facts that I wasn’t thinking before. I strongly recommend thid dealership and Adrian. Very Happy with my decision. More








