
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Oleg was a great help and found the exact car I was looking for quickly. looking for quickly. More
Choosing a "5" for "Extremely satisfied" isn't even high enough to classify my experience. It was truly beyond exceptional - starting with my customer experience with Tom Lood. He exhibited an old school "c enough to classify my experience. It was truly beyond exceptional - starting with my customer experience with Tom Lood. He exhibited an old school "customer first" approach which I haven't experienced in a very long time. He genuinely cared as much for me as a "person" as he did for me a "Mercedes Driver" Regarding the service....everything was done exactly as I had hoped. It was apparent that the attention to detail Tom showed to me was equally exhibited by the technicians. I've had some poor experiences at other Mercedes dealerships, so I'll be driving the hour it takes to get to Autohaus on Edens anytime I need something in the future. I know I'm in good hands there. More
John Morsy is a ecellent Mercedes rep! I live in the city and he always makes sure that My Car is serviced on the same date! John answers all my questions and he calls me back right away I live in the city and he always makes sure that My Car is serviced on the same date! John answers all my questions and he calls me back right away if I have extra questions! More
I was disappointed that the certified car that I just bought in September needed $900 of maintenance. It was quite an unwelcomed surprise, and then to be charged for washer fluid too, made it even worse bought in September needed $900 of maintenance. It was quite an unwelcomed surprise, and then to be charged for washer fluid too, made it even worse. More
Eddie is always a pleasure to deal with. Very helpful and knowledgeable. I appreciate his guidance and advice. Very helpful and knowledgeable. I appreciate his guidance and advice. More
John did a great job fixing a broken trunk motor in my car, and did it under warranty. car, and did it under warranty. More
Ryan was terrific - helpful and courteous. The woman that took my car and gave the loaner was outstanding, friendly, accommodating, and so helpful. The woman that took my car and gave the loaner was outstanding, friendly, accommodating, and so helpful. More