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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,407 Reviews

2,407 Reviews of Autohaus on Edens - Service Center

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October 02, 2022

Ryan greets you with a smile and always ends your visit with a smile! On a not so great day, always makes a difference! Thanks Ryan! More

by JAN645I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

The oil change was quick and they did a very good job. The maintenance was helpful More

by WSOBIEPAN
Recommend Dealer
Yes
Employees Worked With
Gary Gross
October 01, 2022

The scheduled service was performed without problems and the loaner was provided very efficiently. However, all notifications for extra services through email and text repeated every 2 hours were annoying, More

by Bingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gross
September 30, 2022

Very professional and well organized. Tom was great service agent. Overall good experience at Autohaus More

by DPORTER492003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

Because it's Mercedes I prefer to get my car serviced here. However, they need to be more accurate in when the car will be ready. Twice in the last 4 times, this car was promised by an afternoon only to More

by D Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Prompt, responsive helpful Car was ready when promised, clean and questions were answered. Lovely waiting area More

by JULIEBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross
September 29, 2022

Ed Garcia was great and answered my questions. He was a pleasure to work with and really knows his stuff. Bob Ross More

by RRSROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

I came in without an appt. due to a add coolant light. Had a doctor appt later that day, Heather came through for me, gave me a loaner and had me on my way. She was great!! More

by JEANNINE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
September 29, 2022

My service writer was terrific and made sure everything was done to my satisfaction. There was a loaner ready for me and the service was completed on time. More

by SDUBROW
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Eddie Garcia always does an excellent job! I Would appreciate a car wash after service:) More

by MEC4
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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