2,407 Reviews of Autohaus on Edens - Service Center
Ryan greets you with a smile and always ends your visit with a smile! On a not so great day, always makes a difference! Thanks Ryan! with a smile! On a not so great day, always makes a difference! Thanks Ryan! More
The scheduled service was performed without problems and the loaner was provided very efficiently. However, all notifications for extra services through email and text repeated every 2 hours were annoying, the loaner was provided very efficiently. However, all notifications for extra services through email and text repeated every 2 hours were annoying, especially, since the service advisor would not call back to discuss all the extras. More
Because it's Mercedes I prefer to get my car serviced here. However, they need to be more accurate in when the car will be ready. Twice in the last 4 times, this car was promised by an afternoon only to here. However, they need to be more accurate in when the car will be ready. Twice in the last 4 times, this car was promised by an afternoon only to not be ready until the next day. I know that since I'm not waiting in the dealership that it gets pushed in the queue but should still be on the day promised. Lastly, DO NOT tell me I need to do things that I really don't. For example... change my remote battery? I did it myself 3 weeks prior. Change wipers due to streaking? I saw no streaking. More
Prompt, responsive helpful Car was ready when promised, clean and questions were answered. Lovely waiting area clean and questions were answered. Lovely waiting area More
Ed Garcia was great and answered my questions. He was a pleasure to work with and really knows his stuff. Bob Ross He was a pleasure to work with and really knows his stuff. Bob Ross More
I came in without an appt. due to a add coolant light. Had a doctor appt later that day, Heather came through for me, gave me a loaner and had me on my way. She was great!! due to a add coolant light. Had a doctor appt later that day, Heather came through for me, gave me a loaner and had me on my way. She was great!! Keep up the good work Heather, it really makes a difference. More
My service writer was terrific and made sure everything was done to my satisfaction. There was a loaner ready for me and the service was completed on time. was done to my satisfaction. There was a loaner ready for me and the service was completed on time. More
Eddie Garcia always does an excellent job! I Would appreciate a car wash after service:) I Would appreciate a car wash after service:) More