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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,390 Reviews

2,390 Reviews of Autohaus on Edens - Service Center

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May 18, 2021

Good service and easy access to the dealership. Convenient location. The service people respond to your requests. Car was washed and sanitized before I picked it up. More

by SERLINCPA
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Stailey
May 18, 2021

Great quick response to my request to replace recalled airbag. I had been trying to get the dealership from whom I purchased the car to fix it for 18 months! More

by PCREEDSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Terry and Cindi were amazing to work with. Very thorough and completely satisfying experience all around. Top Notch service from this department. Will definitely be returning. More

by Gbellos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
May 15, 2021

Always great service. I live 5 minutes from Knauz but the service team is so much better at Autohaus, I drive an extra 1/2 hour to get my car serviced at Autohaus. More

by Jbwz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

The service department is excellent. They are always friendly and attentive. My sales person Nick is great to work with. Always acknowledges me and super friendly. I also trust home in finding a car for More

by Jeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis, Kevin Crokin
May 12, 2021

The service appointment went very well. My adviser Eddie Garcia always takes care of the me when I bring in my car for service. He does a great job. I we very please with the service department at Autohau More

by LBURLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Been a MB customer for my last 3 cars. Have always found the team very easy to work with. I will continue my relationship with the dealership. More

by CEO1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

I was given courteous service. My only comment was coming in for the service department to view the cracked windshield. They had the vin number for the vehicle to order the windshield. Why did I need to com More

by cwoje
Friendliness
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
May 08, 2021

Tom Lood is always professional and courteous. The dealership provides various ways to communicate staff - like their texting service which I like. Price can be on the high side compared to those arou More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Autohaus does an outstanding job in sales and service on behalf of their customers. This is the reasons why we have purchase our cars, for many years, from Autohaus and will continue to do so. Ed Garcia is More

by Alerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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