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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,423 Reviews
Call Service Center (847) 272-7900

2,423 Reviews of Autohaus on Edens - Service Center

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May 23, 2025

They were responsive and quick and the work completed was excellent. Tom was wonderful to work with. More

by jrpeterson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience . Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 20, 2025

Fabian did a great job taking care of my vehicle's service needs. Communication was excellent. More

by Asher.funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Jaimes
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May 21, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department]. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 19, 2025

Ryan was very helpful & professional. I will not hesitate to use Autohaus in the future & I will not hesitate to recommend Autohaus to friends & family. More

by ACKERMAN.DMAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with Ryan. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 19, 2025

Everything was explained well, but I don’t understand why everything is so expensive. It would be nice to get a break on the total bill, specially as it went over a 1000.00 dollars More

by RPOONIWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 16, 2025

I come back to this dealership because Tom in service is so helpful. He goes above and beyond. More

by stephanie84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with Tom. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 14, 2025

Tom is the best! I schlep from the City to Autohaus because of Tom. He and your team keep our car running in tip top shape. More

by Suze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department and Tom! Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 13, 2025

Autohaus on Eden provided great follow-up on a previous service visit - driving toward excellence. More

by JOAKIM.KALVENES
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department]. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 13, 2025

Though the rattle noise from sun roof does still exist, I was satisfied at their attitude to respond to my issue. Thanks Autohaus Eden ! More

by KOLCH803US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with John. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 12, 2025

all was perfect. no need for me to write a 15 word review though. This should be fixed. More

by TODDHEYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealer. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 12, 2025

Eddie was amazing! !! He’s always very attentive to my service needs. Lets me know what I need to do and when to do it. I don’t want any other service advisor except for More

by NLAZAR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

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