Back

Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,389 Reviews

2,389 Reviews of Autohaus on Edens - Service Center

Sort by
February 15, 2024

Mr. Morsey was wonderful - accommodating and attentive to our needs, and helpful when we ran into an issue. He went beyond the expected in addressing our needs. More

by YONKELINDA
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Cindy always greets me with a smile and Tom communicates well. Pleasant experience every time. Overall excellent! More

by JULIEANASTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

The service department is great at Autohaus. They're always attentive to my questions and concerns. They pay close attention to the smallest of details when servicing my car. More

by DKURTIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Eddie was thorough, prompt, easy to work with and explained the recommendations and why they were needed now versus later. More

by susan.charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Ryan did a great job managing my service and keeping me informed of the progress and cost. He also mapped out what I might need in the future. More

by PAMELASTROKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

I tried to submit without writing something as I chose not to, please make this optional in the future. More

by DWHANIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Eddie did a great job. Although every time I bring the car in for service, I feel as though Mercedes is trying to upsell me unnecessarily. More

by ROBINHUNGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Service advisor welcome well and gave me prompt appointment to find out and resolve engine light on my Mercedes glc 300 and found out that software update was the solution. Now software update is r More

by LIAKATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
February 08, 2024

This is a minimum amount of words for a review, and this should be optional. More

by BRADHOLTZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Debosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Sanchez
February 08, 2024

I always receive fantastic service at autohaus! Quick turn around and a very clean car. More

by cherylclevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Albazi, Alejandro Sanchez, Jorge Gomez
...
41
...