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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews

2,398 Reviews of Autohaus on Edens - Service Center

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January 19, 2024

Tom is the best! I can always count on great communication and an excellent service experience. I had a minor issue with my key and Tom stepped in an helped me out so More

by morgan.rosenberg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

We had a great experience with Autohaus on Eden’s and enjoyed working with Oleg Shmuylovskiy. More

by GMOR1
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Autohaus on Edens responded

Thank you for sharing your positive experience at Autohaus on Edens. We are so pleased to hear that you had a great time working with Oleg Shmuylovskiy. It's always our aim to provide enjoyable and satisfactory experiences, and knowing that Oleg contributed significantly to this is truly rewarding. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future. Warm regards, The Autohaus On Edens Mercedes Benz Team

January 17, 2024

All MB service centers that I experienced, both in IL and Australia are outstanding and Autohaus is not exception. The team her is proactive, courteous and superb communicators. More

by Eugene Byelyakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Sanchez
January 16, 2024

Upon arrival I met with the warm reception. The service advisor knew why I was there. Service was quick and professional 👍 More

by MICHALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Great customer service . Ryan and Ken are wonderful to work with. I would highly recommend them. More

by L.BERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Very professional, and they kept their promise to deliver floor mats as agreed. Excellent job More

by GSPAHIJA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis
Jan 20, 2024 -

Autohaus on Edens responded

Thank you for sharing your positive experience with Nick Maniatis and our team. We are proud to hear about Nick's professionalism and our team's commitment to keeping promises, like delivering your floor mats as agreed. Ensuring customer satisfaction through excellent service is our top priority, and your recognition of these efforts is greatly appreciated. We are delighted to have met your expectations and look forward to providing you with the same level of excellence in the future. Warm regards, The Autohaus On Edens Mercedes Benz Team

January 09, 2024

John was professional and very responsive - he would return my call immediately to give me an update on my car. Disappointing that my new car that I only had two months had an issue but that's a separat More

by MJGORDON33
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Very professional, easy, and helpful. John Morsy is great to deal with. Thank you John More

by JSHAPIRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Very good rep Tom Lood. Always explains well and provides options . He also goes above and beyond the typical routine More

by DEWINEPORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

The service at Autohouse on Eden’s was outstanding. The work was done as promised. The service associate Tom was great. He communicated with me multiple times providing updates. His customer service s More

by ETROLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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