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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews
Call Service Center (847) 272-7900

2,398 Reviews of Autohaus on Edens - Service Center

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November 24, 2023

Great service from John. He was very professional and met all my expectations. He addressed the issue in a timely manner. More

by Gabriel Taut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2023

I can’t say anything negative about your dealership. They treat me very professionally and kind. And your service Ed is wonderful I been dealing with him for years. He takes the time with you to explain More

by RSTEPH5.1@juno.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Autohaus on Edens responded

Thank you for sharing such positive feedback about your experiences with our dealership. We are delighted to hear that our team members, Matt in sales and Ed in service, have consistently treated you with professionalism and kindness. It's wonderful to know that Ed's dedication to explaining the details of your car and his attentive service over the years have made a significant impact. Your satisfaction and continued trust in Autohaus On Edens Mercedes Benz mean a great deal to us. We look forward to continuing to serve you with the same level of care and expertise in the future. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

Dec 06, 2023 -

Autohaus on Edens responded

Thank you for sharing such positive feedback about your experiences with our dealership. We are delighted to hear that our team members, Matt in sales and Ed in service, have consistently treated you with professionalism and kindness. It's wonderful to know that Ed's dedication to explaining the details of your car and his attentive service over the years have made a significant impact. Your satisfaction and continued trust in Autohaus On Edens Mercedes Benz mean a great deal to us. We look forward to continuing to serve you with the same level of care and expertise in the future. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 23, 2023

Great experience. Good people to work with. Convenient location. Everything was done on time as promised More

by AMDANI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2023

Autohaus has a fantastic service department. Very pleased with their work. Tom Lood is a great service advisor. More

by GREG1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2023

Thank you so much for care and help for almost 2 yeas. Your friendly and caring approach made the process very easy for me. I’ll definitely recommend your service for all Mercedes lovers. Keep up the good More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2023

Great service. Honest and affordable pricing. Time does a great job with managing client relationships More

by SHANNONWEASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2023

Excellent service, Ryan and Ken are outstanding. The sales manager Nick is also very good to deal with. More

by JGREGORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos
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Dec 06, 2023 -

Autohaus on Edens responded

We are thrilled to receive your review highlighting the excellent service provided by Ryan, Ken, and our sales director, Nick. It is heartening to know that their efforts have made such a positive impact on your experience with Autohaus On Edens Mercedes Benz. We sincerely appreciate your kind words and look forward to continuing to provide you with exceptional service in all your future interactions with us. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 20, 2023

Professional service in a great environment. Scheduling is was, the follow up is good and the people are great More

by DBOTSET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2023

Efficient, courteous, and complete. Was able to use the loaner service as well. All around a great experience More

by DR.ADAM.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2023

The service department and then people who work there are outstanding. Everything is do so professionally and correctly. I highly recommend have your Mercedes Benz service at Autohaus on Edens. More

by EMSIEGEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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