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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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May 04, 2023

Tom Lood did a great job providing us regular and very detailed updates. He continues to exceed our expectations as service manager to our Mercedes vehicles. More

by S.WEYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Eddie Garcia in the service department is excellent! He consistently goes above and beyond to make sure all my questions are answered and provide great customer service! Working with him is one of the More

by dinakii1
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Always available. . always pleasant..car was wasn’t so good..my service man was excellent as usual.. More

by PSTONE111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Asghar
April 30, 2023

Consistently above and beyond. 19 year customer- both vehicle purchases and maintenance and repairs- and we won’t go elsewhere. Why? When you know everything is going to be taken c More

by Giglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wellington- he is always so kind and helpful. , Heather Dockins
April 27, 2023

Bought a new car from Michal and he was absolutely a delight to work with. Knowledgeable and patient. Great team from Michael to the Finance manager and service. Would definitely make the long driv More

by MIRAYA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Regulski
April 27, 2023

Excellent service with quality work. Always reliable and sensitive to my needs and preferences. Excellent communication and use of technology. More

by LARRYBRAND44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

I love Autohaus on Edens. The people are always helpful and friendly, even if I stop by without an appointment. My new service guy, Faisal is fantastic! He's smart, helpful More

by JANICE.711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Asghar
April 25, 2023

Very attentive and kind staff and excellent car service . ,Always a pleasure to do business thete. More

by CAROLESDESK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2023

Great dealer the past 14 years. I don't like to have a 15 word minimum. These surveys get to be very time consuming for every thing we do today. More

by ZINGLERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
April 22, 2023

Great service the past 14 years. I don't like this review with 15 word minimum. More

by ZINGLERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
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