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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,409 Reviews

2,409 Reviews of Autohaus on Edens - Service Center

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January 26, 2023

The expertise and customer service in Autohaus is superb. We appreciate their courteous and professional staff. More

by APORKY94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
January 25, 2023

Never got back to me on options on cracked wheels. Still believe that certification inspection was not performed correctly More

by JFERINA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Heather was fantastic and thorough. Kept in touch as to what was necessary Appreciate her!! More

by CATHMAN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
January 23, 2023

Overall good experience. They need to stop sending 100 emails to take a survey, very irritating. More

by KELLYHERBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

I love the service dept. Greg Gross is always so awesome and knowledgeable. I know if I ever have any issues the service dept is on top of it. More

by Latona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross
January 21, 2023

They have a superb service mentality, from the moment you come in to leaving their facility. More

by RHERENCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin on the work floor and Wellington as you come in
January 21, 2023

Eddie and Autohaus are the best service center around. I wouldn't bring my cars anywhere else. More

by MOOSEFARNHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Faisal the service representative was very accommodating and helpful. I also liked being able to get a loaner vehicle without a big hassle. More

by RSLAWYER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
January 20, 2023

Super friendly and nice when entering the service department. Understand and listens to all my needs and concerns. Can’t think of a better dealership to go to! More

by AMINAGLIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Damien Galvin, Gary Gross, Heather Dockins
January 18, 2023

The Service Advisors were very professional. I was given a loaner option if I wanted. More

by BROWNKNIGHT941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
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