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BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
1,032 Reviews
Since 1983 we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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360 S Illinois Rte 31

Crystal Lake, IL

60014

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Showing 1,032 reviews

June 19, 2020

All good. Very attentive and knowledgeable. They know the product and were helpful and made the experience uneventful. I’ll definitely be back as a customer. More

by Mrbottle2
Recommend Dealer
Yes
Employees Worked With
Michelle and Heather
June 18, 2020

Everything went smoothly and perfect. They were able to bring the vehicle to us during covid, which made the process so much easier. Highly recommend! More

by ashs1084
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Alguire, Rich Spears
June 15, 2020

I dealt with salesman James O. He was very knowledgeable about the vehicles I test drove. I decided on the Mazda CX30 and couldn't be happier. I highly recommend Anderson Mazda of Crystal Lake for your ne More

by sos78
Recommend Dealer
Yes
Employees Worked With
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spears, Jim Ballard
June 13, 2020

This is my second time purchasing from Mazda Crystal Lake. Always have a great experience, and happy with the services they gave at this dealership. Everyone is friendly and helpful. No pressure and the More

by Dynamite
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spears, Jordan Acevedo, Jim Ballard
June 12, 2020

Purchased my 3rd Mazda Saturday. The cars practically sell themselves but was happy to have Ethan V. @ Anderson’s motors to show me all features More

by Shannie
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who appraised my vehicle was great too, Rich Spears, Ethan Vange, Jim Ballard
June 07, 2020

Recently bought a Mazda from Anderson Mazda dealer in Crystal Lake, I’ll. It was a pleasure working with Ethan and Dan. Everything went smoothly and I got the best deal for both my trade in as well my n More

by JEMot
Recommend Dealer
Yes
Employees Worked With
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spears, Ethan Vange
June 06, 2020

My son went to Anderson to buy his first car. The whole experience was top notch from everyone! Fair prices, no pressure, good follow-up. Highly recommend this dealer. More

by Drew
Recommend Dealer
Yes
Employees Worked With
Leah Ruscitti-Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spears, Jordan Acevedo, Jim Ballard
June 04, 2020

This was the first time I was at this dealership . I felt like I was treated fairly and honestly. The salesman didn't try to push the more expensive car on me. More

by Studalark
Recommend Dealer
Yes
Employees Worked With
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spears
May 30, 2020

I recently picked up a 2020 BMW X5 M and had a fantastic experience with the team at BMW Crystal Lake. They were very knowledgeable about the models and had a friendly no pressure sales environment. The buy More

by RR from Lincoln Park
Recommend Dealer
Yes
Employees Worked With
Heather Lublink
May 26, 2020

Bought a brand new 2020 m550i. Sales representative was great to work with. From that point on all down hill. Still have no idea how to use my brand new car. No one has reached out. My wife bought a genesi More

by Chris c
Recommend Dealer
No
Employees Worked With
Heather lublink
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