BMW and Mazda of Crystal Lake

Great Buying Experience First time at this dealership so was a bit hesitant. Wonderful showroom! Great service and buying process. Everything went smoothly. Would highly rec First time at this dealership so was a bit hesitant. Wonderful showroom! Great service and buying process. Everything went smoothly. Would highly recommend! Finance Dept. was great to work with. More

Wonderful car buying experience From start to finish, this was the best car buying experience I've ever had. Everyone took great care of us and I highly recommend. From start to finish, this was the best car buying experience I've ever had. Everyone took great care of us and I highly recommend. More

Great service, absolutely fantastic people to deal with. They went out of their way to make us comfortable and treated us as if we were family. service, absolutely fantastic people to deal with. They went out of their way to make us comfortable and treated us as if we were family. More

Wonderful to work with Everyone was very friendly and accommodating during the whole process and made buying a new car a painless experience . Looking forward to dealing Everyone was very friendly and accommodating during the whole process and made buying a new car a painless experience . Looking forward to dealing with them while I own the car ! More

No pressure and very attentive James, Tyler and Derrick came together as a great team to help us with our purchase. They addressed any needs and concerns. The sales process was flaw James, Tyler and Derrick came together as a great team to help us with our purchase. They addressed any needs and concerns. The sales process was flawless and expedient. More

Amazing Tyler was amazing and helped me and my mom find and get the cars that we both wanted to get. Managers gave us pizza and talked to us as well. Overall Tyler was amazing and helped me and my mom find and get the cars that we both wanted to get. Managers gave us pizza and talked to us as well. Overall excellent service. More

Love my Mazda We were looking for a Mazda MX5RF in a particular color. They went out of their way to find it. We are extremely happy with the vehicle. James and Bob We were looking for a Mazda MX5RF in a particular color. They went out of their way to find it. We are extremely happy with the vehicle. James and Bob were very helpful with the purchase. Bob also went out of his way to explain the workings of the infotainment screen and the other options we got on it. More

Providing accurate and no pressure sales and service. From the day you purchase a car from this dealer, to the required or non-required services provided, they (the entire team) stand behind the customer From the day you purchase a car from this dealer, to the required or non-required services provided, they (the entire team) stand behind the customer to give him/her the feeling that you are not just a number. An absolute rarity in todays hectic atmosphere ! More

Great Experience! I worked with Heather and she found exactly the car I wanted down to color choices. She is very knowledgeable, considerate and professional while keep I worked with Heather and she found exactly the car I wanted down to color choices. She is very knowledgeable, considerate and professional while keeping the process relaxed. Heather made us feel comfortable and listened to. The team of Derek, Heather and Rich made buying a car actually enjoyable! More

Excellent customer service My sales rep was Heather, she did awesome and worked so hard along with the manager to get me the vehicle I wanted, highly recommend it go with heathe My sales rep was Heather, she did awesome and worked so hard along with the manager to get me the vehicle I wanted, highly recommend it go with heather she’s great 👍🏽 More