BMW and Mazda of Crystal Lake

Very relaxed/enjoyable experience! Jordan make the car buying experience enjoyable from the beginning! He greeted us immediately and asked how he could help. He was not pushy. Very know Jordan make the car buying experience enjoyable from the beginning! He greeted us immediately and asked how he could help. He was not pushy. Very knowledgeable about the cars - happy to answer any questions, and if he didn’t know he found the answer. He was even so nice as to good pick up another car from Anderson Volkswagen for my friend to test drive. Ask for Jordan if you go to BMW and you will actually enjoy buying a car! More

Outstanding experience! My wife and I had the best and most outstanding experience ever. We love our new Mazda6. Heather was amazing to work with and made the experience supe My wife and I had the best and most outstanding experience ever. We love our new Mazda6. Heather was amazing to work with and made the experience super fun and enjoyable. Thank you Mazda of Crystal Lake! 10 star! More

Very positive experience I would highly recommend choosing this dealership! I had such a great experience and it wasn’t stressful at all! I walked out with the car I wanted bu I would highly recommend choosing this dealership! I had such a great experience and it wasn’t stressful at all! I walked out with the car I wanted but didn’t think was obtainable thanks to the dedicated and compassionate staff members! More

Amazing Dealership!!! Derek E, Derek G and Rich were awesome and very easy, not pushy in the slightest! By far the best experience Ive had in 30 years with a dealership. De Derek E, Derek G and Rich were awesome and very easy, not pushy in the slightest! By far the best experience Ive had in 30 years with a dealership. Definitely will be back! They were friendly and trustworthy and explained everything perfectly! Very, very happy here! More

The Best! The is a BMW / Mazda dealership so it was great to fine folks as knowledgeable in the Mazda product line as well as BMW. A Miata kindred spirit was wh The is a BMW / Mazda dealership so it was great to fine folks as knowledgeable in the Mazda product line as well as BMW. A Miata kindred spirit was what I was looking for and a kindred spirit is what I found. Thanks for making it pleasant and effortless. More

New Mazda I went to this dealership to get an oil change for my Mazda and I left the dealership with a new Mazda. I was looking for some info regarding a possib I went to this dealership to get an oil change for my Mazda and I left the dealership with a new Mazda. I was looking for some info regarding a possible trade for a new vehicle and ended up getting such an excellent service from Jordan that I decided to purchase the vehicle on the spot. The whole process was smooth and without any pressure. Jordan was professional and helpful all the way. I would recommend this dealership to anyone. More

Outstanding Experience All-Around We have bought two cars from Bob Miller at BMW of Crystal Lake. Bob is the nicest sales person I have ever bought a car from in all of my years. Top-n We have bought two cars from Bob Miller at BMW of Crystal Lake. Bob is the nicest sales person I have ever bought a car from in all of my years. Top-notch & very friendly! Really enjoyed my purchase experience! More

2019 Miata RF purchase The buying process was very easy! Our salesman Bob did not make us feel pressured in any way. Everyone was very helpful and the whole process went s The buying process was very easy! Our salesman Bob did not make us feel pressured in any way. Everyone was very helpful and the whole process went smoothly. More

Fantastic and easy!! Tyler and Rich were the best!! It is my first car and we went in to see what your dealership had to offer for a good price! Tyler came right out and w Tyler and Rich were the best!! It is my first car and we went in to see what your dealership had to offer for a good price! Tyler came right out and was the coolest dude ever. Told us about the Mazda 3 and almost instantly sold us on it because of the great price! He got all of our paperwork done with extremely fast and knew exactly what he was doing. Got us water and snacks. Overall one of the best customer service experiences in my life. Rich was fantastic as well and made everything super easy to understand and quick. Was the most painless purchase for a car that me and my family have ever experienced!! More

Excellent dealer The car buying process was very quick and easy. Everyone we worked with did a great job from email exchanges to visiting the dealer. I highly recomm The car buying process was very quick and easy. Everyone we worked with did a great job from email exchanges to visiting the dealer. I highly recommend Anderson Crystal Lake. More