BMW and Mazda of Crystal Lake

Small Town Feel I recently bought a 535i at Anderson and had a smooth, enjoyable experience. James Orton and Eric Pedersen took the time to show me my options and mad I recently bought a 535i at Anderson and had a smooth, enjoyable experience. James Orton and Eric Pedersen took the time to show me my options and made me comfortable with what I consider to be a stressful process. Rich Spears handled the financial end of it quickly and covered every aspect; he’s a pro. I’ve serviced at Anderson for a long time so I was familiar with Derek Cogdill, very capable, always pays attention to any concerns. Overall, Anderson is like a dealership you might find a couple of hundred miles out from the big city, friendly and committed to small town ethics. More

2019 X5 Michelle and Tyler both assisted us with the sale, the dealership from top to bottom goes above and beyond to assure you are pleased with your purchas Michelle and Tyler both assisted us with the sale, the dealership from top to bottom goes above and beyond to assure you are pleased with your purchase. I absolutely am in love with my new ride and the customer service from washes, to service needs, and management was exceptional Thank you all to who aided in our new purchase and assuring our new car was perfect! More

Excellent service! I was looking for a newer vehicle so I can hand down my 20 year old Buick Regal to my son. From the moment I stepped foot in the dealership, I felt li I was looking for a newer vehicle so I can hand down my 20 year old Buick Regal to my son. From the moment I stepped foot in the dealership, I felt like family! from the sales staff up to management everyone was kind, happy and friendly. Customers that where being helped by other sales members where always acknowledged from other staff members with a simple hello and a smile. Everyone there cares and is involved to make your visit to be as pleasurable and easy going as possible. Buying a vehicle can be a headache, but not here at Anderson! More

No pressure experience. Very informative. Awesome experienc Extremely easy to deal with. Super knowledgeable about all the vehicles and match my needs with the best priced car for me. Definately a customer for Extremely easy to deal with. Super knowledgeable about all the vehicles and match my needs with the best priced car for me. Definately a customer for life. Great job Jason!! More

Great dealership, Eric is awesome!!! Great experience buying my 2014 Mazda CX-5! Eric was very friendly,knowledgeable and helpful. He took his time going over every aspect of the car. No Great experience buying my 2014 Mazda CX-5! Eric was very friendly,knowledgeable and helpful. He took his time going over every aspect of the car. No pushy,high pressure sales, he made me and my husband feel very comfortable. The whole process was smooth and painless. Rich in financing was great as well. Best car buying experience we have ever had. I highly recommend Eric, and BMW and MAZDA of Crystal Lake. More

Traded in great shape 2015 Honda CR-V for a new Mazda CX-5. We hoped we worked enough on the difference between the 2015 and the new 2019 Mazda CX-5. The primary driver (my spouse really preferred this SUV over We hoped we worked enough on the difference between the 2015 and the new 2019 Mazda CX-5. The primary driver (my spouse really preferred this SUV over the Honda. The More

Eric was great and very informative and professional Eric was the best helped me with all information and was very transparent. Would recommend him to all my friends and family. I will tell all my cowor Eric was the best helped me with all information and was very transparent. Would recommend him to all my friends and family. I will tell all my coworkers. More