BMW and Mazda of Crystal Lake

Unmatched customer service- no pressure sale Eric was a fantastic sales agent. Listened to our needs and found the perfect fit. Transparency at every stage of the transaction, everything was made Eric was a fantastic sales agent. Listened to our needs and found the perfect fit. Transparency at every stage of the transaction, everything was made clear including an in depth review of all of the cars functions. He was very responsive to our needs and was exceptionally friendly throughout the entire experience. More

Great hassle free experience. From the initial test drive of a CX-9 to the final lease paperwork Anderson Mazda got it right. Our salesperson Jordan Acevedo was awesome. Super frie From the initial test drive of a CX-9 to the final lease paperwork Anderson Mazda got it right. Our salesperson Jordan Acevedo was awesome. Super friendly, knowledgeable and no pressure from start to finish. We did a test drive on a week night and they didn't have someone there to value our trade so they set up a time the following Saturday. I have never been to another dealership where once you showed real interest they would let you leave without closing the deal. Jordan followed up with numbers for us the next day. When we got there Saturday the car was inside and ready for our final look. It took under 2 hours to get everything done. Shortest, least pressure process ever! More

Great service! First thing it first, I would like to thank you for taking the time to work with my Dad and me. I especially appreciated you going through all of the First thing it first, I would like to thank you for taking the time to work with my Dad and me. I especially appreciated you going through all of the features of the car. It was a great experience and we were able to gain a good understanding of how you all treat your clients, with respect. I really appreciated the honesty and putting everything on the table. Keep up the great work! More

Very friendly Eric was extremely nice and helpful. Had the car ready for me when I arrived. He even put the car up on the lift for me to inspect underneath the vehi Eric was extremely nice and helpful. Had the car ready for me when I arrived. He even put the car up on the lift for me to inspect underneath the vehicle. Very nice and friendly atmosphere inside the dealership as well. More

Great service Went in to compare a couple different brands of cars. Very helpful sales person who gave me pros and cons of both brands. Offered different financing Went in to compare a couple different brands of cars. Very helpful sales person who gave me pros and cons of both brands. Offered different financing options. More

Just leased my new Mazda CX-5!!! Bob Miller Helped me choose my 2019 Mazda CX-5 and I’m in love with it so far! I did a lot of research and read so many awesome reviews about it befor Bob Miller Helped me choose my 2019 Mazda CX-5 and I’m in love with it so far! I did a lot of research and read so many awesome reviews about it before I decided to test drive. Bob is very knowledgeable and showed me all the specific features of the car to really seal the deal. He is a real professional and will take the best care of you! I’d recommend him and the Mazda CX-5 to any of my friends and family. More

Recall / Mazda 6 Very pleased with how I was kept up to date while my car was being fixed free of charge by Mazda. No problems at all. Very pleased with how I was kept up to date while my car was being fixed free of charge by Mazda. No problems at all. More

Dearlership No high pressure Great Sale person answer all my question about the car Would recommend to my friend glad a stop at the dearlershipfor a quote No high pressure Great Sale person answer all my question about the car Would recommend to my friend glad a stop at the dearlershipfor a quote More