Back

BMW of Catonsville

Catonsville, MD

4.9
2,558 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

6700 Baltimore National Pike

Catonsville, MD

21228

Directions

By Type

Showing 2,558 reviews

July 13, 2020

Pleasant Business Harold is a true client advisor. Polite, analyses and advises from your points of view, detail oriented and so pleasant and personal. All details ab More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

BMW of Catonsville responded

Arthur, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 13, 2020

I enjoy taking my car here and my service representative Keon Tobin who ensures that I am 100% satisfied with all work done on my vehicle More

by Edward.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

BMW of Catonsville responded

Edward, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We look forward to your next visit! Take care!

July 12, 2020

Great dealership and our salesperson Harold was the best. Very professional, courteous, patient and knowledgeable. Highly recommend the dealership and ask for Harold Blackwell. We drove more than one hour More

by Miversen67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

BMW of Catonsville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 12, 2020

Keon is always very attentive and keeps me updated frequently. He goes above and beyond to make sure we always have a great experience. Thanks! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

BMW of Catonsville responded

Rob, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 09, 2020

Easy Breezy Harold, our salesperson, was a pleasure to work with from the moment he greeted us until we cruised off the lot. Knowledgeable, patient, and personabl More

by Keisha R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2020 -

BMW of Catonsville responded

Keisha, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 09, 2020

Working with Harold was such a delight. Honest, thorough, and pleasant. A stickler for great service myself, I was empressed by not only his demeanor but also his knowledge of the vehicles. I would buy from More

by KimK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

Only a 3 star due to still waiting on some post sale commitments from the dealer. Contract cancellation for service contract and tire reimbursement for bad tire More

by rctii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Benn Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

I recently brought a BMW X4 (2016) from BMW of Catonsville, and Korey Mathews was my sales associate. Korey provided my husband and me with a five-star experience by providing excellent customer s More

by Jataya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

BMW of Catonsville responded

Jataya, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2020

Excellent service I had been looking for a preowned BMW for a long time. My search took me to many other BMW dealerships in the DMV area. I purchased my car from BMW of More

by patbburnett
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2020 -

BMW of Catonsville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 03, 2020

A surprisingly pleasant experience!!! Nice showroom! Good selection! We worked with Harold on our first BMW purchase and he was super! We really liked his friendly style, calm demeanor and temperament. Very More

by BeccaL
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2020 -

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
156
...