BMW of Catonsville

Scheduled a pick up and they had a sales appointment same time. Basically spent 20 minutes trying to upsell and no time explaining the car. Also they took a set of keys and never returned them. Worst pick up time. Basically spent 20 minutes trying to upsell and no time explaining the car. Also they took a set of keys and never returned them. Worst pick up experience. Also electric vehicle they said had 2 years free charging but never gave us codes to get charging account set up. Waste of time More

Great communication & easy process! We enjoyed working with Ron so much. Being straightforward and honest is one of the most valuable things we found on him! We enjoyed working with Ron so much. Being straightforward and honest is one of the most valuable things we found on him! More

Well, I’ve been looking for a Toyota car for a very long time then I met Joe Feng of BMW Catonsville, he is so knowledgeable and he so much treated me like family, he simplified many things such that I am t time then I met Joe Feng of BMW Catonsville, he is so knowledgeable and he so much treated me like family, he simplified many things such that I am the one who slowed them down because of my overthinking, he is a wonderful gentleman who knows his job very well, I am still in touch with him because my Toyota RA4 is excellent. More

Jae Lin is a good car salesman he provided good deals and a relationship where he understood the customers stand point.He is also very well knowledgeable in the cars he sold to us. I praise him for dealing w a relationship where he understood the customers stand point.He is also very well knowledgeable in the cars he sold to us. I praise him for dealing with our stubbornness More

Jae was such a great help in assisting my family to finding the right car for our needs. I enjoyed discussing all the details. Overall everything went well :) finding the right car for our needs. I enjoyed discussing all the details. Overall everything went well :) More

Howard Moon made buying my 'new' used car seamlessly easy. I purchased the car via telephone and online communications; then drove two hours to the dealership, where he greeted me with all paperwork co easy. I purchased the car via telephone and online communications; then drove two hours to the dealership, where he greeted me with all paperwork completed and my 'new' used car ready to go! It was the easiest car buying experience I have ever had. More

This dealership is amazing and has the best service department.my service advisor always sets perfect appointments and the same tech has been working on my cars for years now!!Love everything about the department.my service advisor always sets perfect appointments and the same tech has been working on my cars for years now!!Love everything about the experience and professionalism!! More

Ron is the most professional sales person we ever meet, right after the first call he sent me a video introducing himself and also a video of the car I was looking for. He made the process so easy for my u right after the first call he sent me a video introducing himself and also a video of the car I was looking for. He made the process so easy for my us. He is absolutely the best!!! More

This was my 1st time buying a car Jae at bmw of Catonsville went above and beyond to get me a car I would be satisfied with. Truly very professional and a great experience Catonsville went above and beyond to get me a car I would be satisfied with. Truly very professional and a great experience More

I’m so glad to meet Mr JAE LIM we had a great experience with him,I recommend everyone to contact him because he gives great deals and good customer handling.me and my family are happy with his service. Th with him,I recommend everyone to contact him because he gives great deals and good customer handling.me and my family are happy with his service. Thank you. More