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BMW of Catonsville

Catonsville, MD

Overview
Employees
Reviews
Vehicles
4.9
2,595 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,595 reviews

December 16, 2022

Jae was very informative and willing to show us everything we were curious to see and learn about our car.Very thorough with his clients too.would recommend him to anyone. More

by Sharone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2022

Great service. Speedy process. Howard Moon was very knowledgeable and kept me updated throughout the entire process. More

by Elmaxi2k
Recommend Dealer
Yes
Employees Worked With
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
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Dec 15, 2022 -

BMW of Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Our team is available should you require any extra help.

December 11, 2022

Brittany went above and beyond expectation when I was coming in for oil change. Great service and care for my vehicle. More

by Aaron Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

BMW of Catonsville responded

Hi Aaron, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

Very professional, considerate of your time. A phletor of information. Keon is very knowledgeable and helpful. More

by tfoye7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2022

Came here for a second opinion for both brakes and a within-warranty part replacement. Much to my delight not only did they have the parts needed, but my service advisor, Keon, understood my plight with More

by Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

BMW of Catonsville responded

Hi Pierre, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

Howard was very pleasant to work with. Made a quick deal happen and made sure everything went smoothly!!! More

by Erik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Moon
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Dec 09, 2022 -

BMW of Catonsville responded

Hello Erik, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2022

I can't believe that all of these positive reviews are real. This is the worst BMW dealership I have ever worked with. Slow service, poor communication, unprofessional staff, not able to fix the problem More

by svt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keon Tobin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

BMW of Catonsville responded

SVT, Thank you for speaking to our Service Director, Mike Winter regarding your concern. As you know, we also involved BMW’s Technical Assistance team for additional assistance to attempt to address your concern. The lane departure function on your 2017 BMW is an early generation of this system and BMW has determined it is functioning as designed at the time. We apologize for the inconvenience and repeat visits as we attempted to assist you. We recognize and appreciate you as a long time, loyal customer. If you would like to discuss this further please contact Mike at mwinter@mileone.com or 410-818-3315.

December 02, 2022

Jae, was an amazing sales person he helped us buy our x7 , a great car that all my family love. Thank you so much Jae for all the help you gave us. I’m definitely coming back to buy my I7. More

by Rene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2022 -

BMW of Catonsville responded

Hi Rene, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 02, 2022

Everything was great on Howard's side, without any problems or difficulties, thank you very much, great employee. More

by Dzianis Muzychka
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sigis Skirpa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lippincott, Howard Moon
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Dec 03, 2022 -

BMW of Catonsville responded

Hi Dzianis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 01, 2022

Very welcoming and friendly salesman. Although we knew what we wanted, his knowledge about BMW helped us in deciding on various options of our vahicle because he explained everything thor More

by Mokobitom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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