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BMW of Darien
Darien, CT
2,198 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,198 reviews
July 16, 2025
Service appointment was easy to schedule and get loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a loaner;Dan kept me informed of updates needed and timing required. They helped navigate software updates I was challenged by and identified it was a low battery issue! All is working perfectly now! Dan was a pleasure to deal with. More
by Blongleapfrog
Employees Worked With
July 16, 2025
Scheduling was efficient, Luigi contacted us quickly and kept us updated on their work. The video inspection was a pleasant surprise. kept us updated on their work. The video inspection was a pleasant surprise. More
by MK
Employees Worked With
July 16, 2025
Awesome place,,,always on time. Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... Service is excellent. Luigi is so patient. This dealership always wash your vehicle and coffee all day along with cold water... More
by annmariecoburn5
Employees Worked With
July 14, 2025
My car AC stopped working since late 2021, previous diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I diagnostics were not able to identify the root cause. I sent it in again this year, Thomas Telesco and his team found the culprit and had it fixed! I greatly appreciate their professionalism, clear communication and curtesy. I’m so thankful to have a working AC in the hot summer. All the staff at the service department are very friendly. More
by BlueJay
Employees Worked With
July 14, 2025
I appreciated the updates via texts. The service manager was very accessible and responded quickly to my questions The service manager was very accessible and responded quickly to my questions More
by Gary
Employees Worked With
July 13, 2025
Exceptional service, knowledgeable staff, and seamless experience - this dealership truly goes above and beyond. Highly recommended! experience - this dealership truly goes above and beyond. Highly recommended! More
by Nadejda Kostadinova
Employees Worked With
July 12, 2025
Jaime Gonzalez was so wonderful. He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, h He was patient, kind, and extremely helpful. He explained so much about our visit- what we were having done during yesterday’s service appointment, helped explain features of our car that we didn’t know how to used and some we didn’t know we had. Next, Jaime set up my wife’s phone on apple car play, set her seat, mirrors and steering wheel positions and recommended we have the back hatch looked at during our next visit. Jaime could not have been better. My wife came home so happy which makes me happy. More
by Jane Martin
Employees Worked With
July 04, 2025
Great service ! X c c x cc c c x c c c c c x X c c x cc c c x c c c c c x More
by Bekonrad4
Employees Worked With
July 03, 2025
Easy to get appointment; no need to wait for days. Professional and courteous throughout process. Professional and courteous throughout process. More
by DY
Employees Worked With
July 01, 2025
This location is my favorite. Always give great customer service. Jaime is an amazing sale rep. Always give great customer service. Jaime is an amazing sale rep. More
by Munizmonty
Employees Worked With
