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BMW of Darien

Darien, CT

4.7
1,907 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 1,907 reviews

June 15, 2024

Not pleased how service was handled. Rep. Did not call me that they needed the car for a third day. More

by eriwac22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Superb service- and helped with any and all needs of mine- from a loaner car to numerous follow up messages- the service was amazing More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

BMW of Darien responded

Warren, we're delighted to hear that you had an amazing experience with the team at BMW of Darien. Thanks for sharing your feedback!

June 12, 2024

My oil change was seamless, very professional and curious staff promptly done and convent provided my transportation home More

by cynthia.valenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

BMW of Darien responded

Thank you for sharing your experience, Cynthia! We're glad to hear our team at BMW of Darien provided a seamless and professional service. We appreciate your feedback and look forward to serving you again!

June 07, 2024

Great staff and service. Always professional and responsive. Clear explanation for all services offered. Comfortable waiting area. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Darien responded

Thank you for the kind words! We're delighted to hear that our team at BMW of Darien provided professional and responsive service. We appreciate your feedback and look forward to serving you again!

June 06, 2024

Tyler was great to work with. All my needs, concerns and questions were met and answered. More

by arsakadel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of Darien responded

Thank you for leaving BMW of Darien a five-star review! We are thrilled that Tyler was a pleasure to work with and met your expectations.

June 05, 2024

Easy to make a service appointment online. Efficient in and out for the drop off and completed work ahead of ETA. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

BMW of Darien responded

Randy, we're glad to hear that scheduling and service at BMW of Darien was smooth and efficient for you. Thanks for sharing your experience!

May 31, 2024

Great service, excellent follow-up. Very happy with BMW of Darien and my service writer Thomas! More

by Debbie.eagan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Always pleasant personnel, especially the repair representative ( Keith); well organized; excellent communication regarding findings and need for repair More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

BMW of Darien responded

Don, thanks for the shoutout! We're glad to hear Keith and our team at BMW of Darien provided excellent service. We appreciate your feedback!

May 29, 2024

They took care of the bmw 128i recall and got the car running again. Great job More

by dcbacarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

BMW of Darien responded

We are glad to hear that our team got your BMW 128i recall resolved quickly. Thank you for choosing BMW of Darien!

May 25, 2024

Convenient, easy to schedule, and great service for my oil change. Appreciate the video inspection confirming the status of the basics underneath the car (brakes, suspension, leaks, tires, etc). More

by Sue P in CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

BMW of Darien responded

Sue, we're glad to hear you appreciated the convenient scheduling and thorough service at BMW of Darien. Thanks for sharing your experience!

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