Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,155 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
December 11, 2020
I brought my car in for a simple recall. I asked for no car wash and Vincent wrote “no wash” on the paperwork. When I return, the concierge mixes me up with another customer and I end up waiting an hour. car wash and Vincent wrote “no wash” on the paperwork. When I return, the concierge mixes me up with another customer and I end up waiting an hour. When my car pulls up, it has been washed, it is scratched and somehow wet inside. My service advisor was on the ball but when the concierge and porters are idiots, it is meaningless. More
by JEK
Employees Worked With
December 10, 2020
Love BMW of Darien! Great staff, great service, great price! Always feel welcomed, but never pressured, and a great selection of cars to choose from. price! Always feel welcomed, but never pressured, and a great selection of cars to choose from. More
by davidelk
December 08, 2020
Needed a general check up. Vince was very clear on process and what the car needed. The inspection video was fantastic. Thank you ver much!!! process and what the car needed. The inspection video was fantastic. Thank you ver much!!! More
by Stmcgraw
Employees Worked With
December 07, 2020
Rony is a rockstar! He made it clear that he would do everything to gain our business. Rony is impressive, efficient and hard working! Highly recommend! everything to gain our business. Rony is impressive, efficient and hard working! Highly recommend! More
by Lauren Toal
Employees Worked With
Rony Gonzalez
December 07, 2020
Yussef was a pleasure to work with. Provided a fair offer from the beginning of negotiations and good trade values. Really enjoyable purchase with no hard sell of add ons at the time of pick up. Hig offer from the beginning of negotiations and good trade values. Really enjoyable purchase with no hard sell of add ons at the time of pick up. Highly recommend. More
by Jimwen
Employees Worked With
December 05, 2020
They were really easy to work with. Price was perfect with the service bundled into the price of the car. It’s better not to worry about costly services in the first few years. Patricia was super nice. with the service bundled into the price of the car. It’s better not to worry about costly services in the first few years. Patricia was super nice. More
by Angela
Employees Worked With
Patricia
December 05, 2020
Vince rocks! Very attentive and worked hard to get my repair done in a timely fashion. Why did I need to enter 25 words to submit this? repair done in a timely fashion. Why did I need to enter 25 words to submit this? More
by Jdm
Employees Worked With
December 04, 2020
Was a pleasure working with Barbara. Very helpful and gave us many options. We were able to pick up the car in a very quick and timely manner. gave us many options. We were able to pick up the car in a very quick and timely manner. More
by Ps
Employees Worked With
December 04, 2020
Service was great. Car was given to me washed and vacuumed. Love the inspection video. The service department lady was so helpful. I always like doing business with BMW of Darien. vacuumed. Love the inspection video. The service department lady was so helpful. I always like doing business with BMW of Darien. More
by Karen Kaalinagy
Employees Worked With
Lisa Escobar
December 03, 2020
The entire service team at the dealership provided me with an excellent service experience which was friendly and efficient. It was thorough and no surprises. with an excellent service experience which was friendly and efficient. It was thorough and no surprises. More
by Michael
Employees Worked With
Patricia
