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BMW of Darien

Darien, CT

4.8
2,167 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,167 reviews

May 12, 2025

The process at BMW Darien was smooth and efficient. Tyler was a great point of contact for my transaction. More

by Andres
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Darien responded

Andres, we're delighted to hear that Tyler made your experience smooth and efficient at BMW of Darien. Thanks for choosing us!

May 10, 2025

Very bad. Broke my trust. Without my authorization drove my car for more than 70 miles. More

by Pzhu1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Eager
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

People who work there are very nice. My only issue is that I always seem to get a lesser model loaner car than my current car. I'm interested in possibly trading-in my X3, for another More

by robinlfortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

BMW of Darien responded

Robin, thank you for sharing your thoughts with us. We appreciate your feedback and will certainly take it into consideration to enhance our service at BMW of Darien. If you're interested in exploring a trade-in or test drive options, feel free to reach out!

May 07, 2025

Very professional, courteous people. . sending a text video of the evaluation of the car is very useful. More

by V8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

BMW of Darien responded

We're delighted to hear that you found our team's professionalism and the video evaluation helpful at BMW of Darien. Thank you for sharing your experience with us!

May 07, 2025

Jaime was fantastic. He got to the bottom of a problem and resolved it. I also really like their new service bay which makes it very easy to drop off the car and meet w More

by ryandmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

BMW of Darien responded

We're delighted to hear that Jaime provided fantastic service and resolved your issue at BMW of Darien. It's great to know you appreciate our new service bay as well! Thanks for sharing your experience with us.

May 06, 2025

Luigi was great. He went out of his way to help me.The The experience could not have been better. More

by Sweeney22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

BMW of Darien responded

It's wonderful to hear that Luigi provided such excellent service at BMW of Darien. Thank you for sharing your experience with us!

May 02, 2025

Staff was responsive and friendly, Tyler was able to answer all my questions and made the purchasing process smooth. He stayed I. Contact with me and we got things done quickly. I purchased a certificat More

by Ntrucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Orban
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Darien responded

We're delighted to hear that Tyler and the team at BMW of Darien provided a smooth purchasing experience for you. It's great to know your certified pre-owned vehicle was in pristine condition upon pickup. Thank you for choosing us, and enjoy your new ride!

May 01, 2025

Keith was professional and respectful. He called me before doing any work on the car and gave me specifics as to why they should be dine, as well as scenarios if they weren’t performed. I More

by Trace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

BMW of Darien responded

We're delighted to hear that Keith provided you with such a professional and respectful experience at BMW of Darien. It's great to know you felt well cared for throughout the process. Thank you for sharing your feedback!

April 29, 2025

Spencer was great to work with. Solid communication, transparency throughout. finance was also professional and not constant upselling like other experiences. More

by Scottlish2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Martin
Apr 29, 2025 -

BMW of Darien responded

Thanks for trusting BMW of Darien with your business! It's great to hear Spencer provided professional, transparent service throughout the purchasing process. Enjoy the ride!

April 29, 2025

Always a positive experience at this dealership! Have been there for service a few times and alway have had an exceptional experience with Daniel Eager. More

by msingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

BMW of Darien responded

Thank you for sharing your positive experiences with Daniel and the team at BMW of Darien! See you next time!