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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,239 reviews

December 08, 2024

Our home dealerships. Really easy and smooth service. Jamie was extremely helpful throughout the process. Very happy about the experience. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

BMW of Darien responded

We're delighted to hear that Jamie provided such helpful service and made your experience at BMW of Darien smooth and easy. Thank you for choosing us as your home dealership!

December 03, 2024

Car service was performed well and included an undercarriage video in which the mechanic gave a detailed review of the condition of my car and showed the work that was to be done. Very helpful. More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A service tech
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Dec 03, 2024 -

BMW of Darien responded

Chris, we're delighted to hear about your positive experience at BMW of Darien! It's great that our team went above and beyond to assist you and your wife. We appreciate the kind words and look forward to serving you again in the future!

December 03, 2024

Service staff is knowledgeable. Prices are exorbitant. $800.00 for a new battery? And I don’t need 15 words… More

by paulchennessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

BMW of Darien responded

Paul, thank you for your feedback. While we're glad to hear our staff was knowledgeable, we understand your concern about pricing and appreciate the input. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Trevor Martin - Service Manager - 203-662-2027

December 02, 2024

Excellent very knowledgeable extremely helpful answered all my questions and went above and beyond to show me what I had to learn as a new BMW owner! More

by Mwilliam401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Martin
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Dec 03, 2024 -

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien provided such knowledgeable and helpful service. Enjoy your new BMW, and feel free to reach out if you have any more questions!

November 30, 2024

This was a very nice dealership with Very nice people. Zero pressure, o enjoyed a no haggle experience. Two thumbs up. More

by smashvision2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
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Dec 02, 2024 -

BMW of Darien responded

We're delighted to hear you had a no-pressure, enjoyable experience at BMW of Darien! Thank you for the positive feedback and those two thumbs up. Safe travels in your new ride!

November 29, 2024

Keith was knowledgeable and patient. Worked with me on identifying issue and did not want me to pay for unnecessary repairs. More

by DY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

BMW of Darien responded

We're delighted to hear that Keith provided knowledgeable and patient service at BMW of Darien. It's great to know he helped you identify the issue without unnecessary costs. Thank you for sharing your experience!

November 28, 2024

Ray was amazing! He was very helpful in addressing my questions and concerns with leasing the X1 BMW M35. More

by jana_bytner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

BMW of Darien responded

Jana, we're delighted to hear that Ray provided such helpful assistance with your BMW X1 M35 lease at BMW of Darien. Thank you for sharing your experience!

November 27, 2024

Service is super and employees polite and friendly. ..my salesman, Sebastian, is knowledgeable with explanations as well as suggestions...I always feel well taken care of. More

by Kathelily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

BMW of Darien responded

Kathelily, we're delighted to hear that Sebastian and the team at BMW of Darien made you feel well taken care of. Thank you for sharing your positive experience with us!

November 26, 2024

Very good customer service, especially to Mr. Luigi Devoto, great job guys ! Thank you so much. More

by Guillermo Bruzzone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

BMW of Darien responded

Guillermo, thank you for choosing BMW of Darien. We appreciate your positive feedback for Luigi!

November 25, 2024

Sebastion and the Dairen BMW team make buying a car fun (the way it should be) Ive been buying cars from Seb and Darien for almost 15 years and wouldnt go anywhere else. More

by cjayb7
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

BMW of Darien responded

Thank you for your loyalty and kind words about Sebastion and the BMW of Darien team! We're delighted to hear that buying a car with us has been an enjoyable experience over the years. Looking forward to serving you again in the future!

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