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BMW of Darien

Darien, CT

4.8
2,210 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,210 reviews

December 18, 2023

Technical adviser understood the problem and provided reassurance that I need not be concerned about correcting the parts that were faulty More

by nigelhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

Nigel, we're glad to know our technical adviser at BMW of Darien was able to provide you with the reassurance and solutions you needed. Thanks for sharing your experience!

December 18, 2023

Jamie was extremely hospitable. In addition, he was very knowledgeable and helpful in getting my warranty claim paid. More

by donalfredo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

BMW of Darien responded

We're glad to know Jamie was able to assist with your warranty claim at BMW of Darien. Thank you for the positive feedback!

December 17, 2023

Tim is knowledgeable, patient and accommodating. He’s very professional and easy to work with. More

by KTL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

BMW of Darien responded

Thank you for taking the time to review Tim and BMW of Darien! We truly appreciate your feedback!

December 16, 2023

Exceptionally fine service throughout the entire experience of purchasing a new BMW. I could not be more pleased. More

by Ltomeny
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

BMW of Darien responded

We're delighted to know you had an exceptional experience at BMW of Darien. Enjoy your new ride and thank you for choosing us!

December 15, 2023

All the employees are very helpful. They make sure you are helped with any questions. More

by Divineone42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Daniels
Dec 18, 2023 -

BMW of Darien responded

Thank you so much for leaving BMW of Darien a four-star review! We are thrilled that our team was helpful and answered your questions. Take care!

December 15, 2023

Excellent service. Very professional and personable service. Never hurried. Always takes the time to inform or explain to you and answer your concerns. The staff is v More

by rosemary.casson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi DeVoto
Dec 18, 2023 -

BMW of Darien responded

Rosemary, we're delighted to know you found our service at BMW of Darien professional and personable. Our team always aims to provide informative, respectful assistance without rushing. Thank you for your kind words!

December 15, 2023

Dealer handled all aspects of the service without any problems and communication was excellent as well More

by jpnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Darien responded

We're glad to know that you had a smooth experience with our service at BMW of Darien. Thanks for highlighting the excellent communication, we appreciate your feedback!

December 14, 2023

Dealership is in a convienent location, service team is helpful and friendly. Loaners are provided upon request. More

by VM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Darien responded

We appreciate your feedback! It's great to know that our location, service team, and loaner policy met your expectations at BMW of Darien. Thanks for choosing us!

December 14, 2023

Great service and informative of time and costs. Parts took longer than expected but had a loaner. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi
Dec 14, 2023 -

BMW of Darien responded

Lisa, thank you for leaving BMW of Darien a five-star review! We are thrilled that our team was informative and timely. Your patience with our parts order is appreciated, and if you need anything else, please let us know!

December 14, 2023

Fast efficient they were able to provide me with a loaner sans charge Car was quickly repaired and washed More

by MarkG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Darien responded

Mark, we're glad to know you had a quick and efficient experience at BMW of Darien. We always aim for top-notch service! Enjoy your freshly repaired and washed car!

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