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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,187 reviews

June 06, 2023

Professional, helpful service, pleasant experience with Keith and the rest of the team Darien BMW More

by ZKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW of Darien responded

We are glad to hear that Keith and the team provided excellent support! Thank you for choosing BMW of Darien.

June 06, 2023

Jaime was very helpful and very understanding to my needs especially it was my first time at BMW Darien. Thank you More

by Annevictorin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW of Darien responded

We're glad you had a great first visit with us at BMW of Darien! It's wonderful to hear that Jaime provided you with helpful and understanding service. Thank you for taking the time to share your experience, and we hope to see you again down the road.

June 03, 2023

Dealer does a great job servicing the car. I like the video recap of the appointment a lot. Very helpful and clear. But they are not great at giving an update on the timing for completion and More

by BobS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

BMW of Darien responded

We appreciate the positive feedback, Bob! Our team is thrilled to hear that you found our video recap to be helpful and clear. We apologize for not providing timely updates on completion and pickup, but we assure you that we'll work on making improvements in the future. It's always a pleasure serving you at BMW of Darien!

June 03, 2023

Friendly, quick, and efficient service. Appreciate timely response. TJ was great to work with. The drivers were very nice. More

by carolinepham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

BMW of Darien responded

We appreciate your positive feedback, Caroline! At BMW of Darien, it's always our privilege to provide you prompt and friendly services. We're delighted to know TJ and our drivers took excellent care of you. Thank you for being a loyal customer!

June 02, 2023

Steve Koslowski is the primarily reason for us continuing to buy BMWs. He has always treated us well. Thanks. More

by dc37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

BMW of Darien responded

Thanks a bunch for this wonderful review! Steve will certainly be touched to hear his customer service has kept you coming back over the years. The team at BMW of Darien appreciates your loyalty. See you next time!

June 01, 2023

Outstanding communication and customer service. Very thorough and accommodating. Excellent experience. I will be back again in the future. More

by mlaplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Jun 01, 2023 -

BMW of Darien responded

We're thrilled to hear that you enjoyed your experience with us at BMW of Darien! We appreciate your business and hope to see you back again down the road!

June 01, 2023

Responsive service. Always provides great detail on the work being done. Polite and courteous team. More

by Aspada1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

BMW of Darien responded

Thanks for sharing! We appreciate your business and five stars for BMW of Darien. See you next time!

May 27, 2023

Easy to use service department. The extended warranty was honored without hesitation and a $2500 repair cost me $106.35 More

by joe.wiles0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023 -

BMW of Darien responded

We're delighted to receive your five-star review! Thanks for choosing BMW of Darien above the rest. It's great to hear that we could honor your extended warranty and ensure an easeful experience for you. Until next time, take care!

May 22, 2023

Great service; timely and courteous. Everyone I spoke with was pleasant and helpful. Thank you very much. More

by Eadallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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May 23, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

May 21, 2023

Everyone could not have been nicer and more helpful throughout the buying process. So excited about our new BMW X3 More

by Bluelinepuck16#
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

BMW of Darien responded

We're thrilled to hear you had a great experience purchasing your new BMW X3 at BMW of Darien! Thank you for taking the time to share your kind words about our team. We hope you enjoy your new ride and that it exceeds all of your expectations. Congratulations again and drive safely!

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