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BMW of Darien - Service Center

Darien, CT

4.7
1,406 Reviews

1,406 Reviews of BMW of Darien - Service Center

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July 12, 2023

Service today was excellent. Check in and pickup both great. Best of our service events to date! Very good. More

by bobdies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere, Albano Kroj
Jul 13, 2023 -

BMW of Darien responded

Thank you for the great review! We're glad to hear that your recent service experience at BMW of Darien was excellent. We appreciate your support and look forward to seeing you again next time. Safe travels!

July 12, 2023

Always very thorough and explain issues well. Jaime called, gave recommendations, but was also willing to accept an “I will wait until the next visit for xyx.” I appreciate the convenience of bei More

by kathleenmohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

BMW of Darien responded

Hi Kathleen! Thank you for the great review. We're glad to hear that Jaime provided thorough explanations and recommendations during your visit. Thanks again for choosing BMW of Darien!

July 11, 2023

You receive excellent service. The people that helped me could not have been nicer. When I received my car back it had been washed and the inside vacuumed. It was better than a c More

by debo.dmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albano Kroj
Jul 11, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

July 11, 2023

In all my years of car ownership, BMW of Darien is the best organization I’ve worked with. Everyone is so polite, professional and nice. I would definitely drive out of my way to continue to do business w More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dealt with several people in the service department, and I’m not quite sure of all their names. They were uniformly great and welcoming., Chris Legere, Albano Kroj
Jul 11, 2023 -

BMW of Darien responded

Chris, thank you so much for the kind words! We're honored to have earned your loyalty and trust. We appreciate your business and hope to see you again at BMW of Darien!

July 08, 2023

The staff are always pleasant and helpful. They stand for convenience - this has been my dealer for thirty years. More

by cherylgraef
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

BMW of Darien responded

Your loyalty means the world to us! Thanks for choosing BMW of Darien time and time again. Our team is always here to ensure your visits go swimmingly and we look forward to seeing you soon!

July 07, 2023

It is easy to make appointment on date requested. Services are courteous and professional. I will recommend BMW Darien to friends. More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

BMW of Darien responded

Hans, thank you for the great review! We're glad to hear that our team at BMW of Darien provided courteous and professional service. We appreciate your recommendation and hope to see you again in the future!

July 05, 2023

Service was quick and thorough. Was given a loaner so it was very easy and hassle-free. More

by Rob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

BMW of Darien responded

Thank you for choosing BMW of Darien, Rob. We are glad to hear that your service experience was hassle-free. Please don't hesitate to reach out for any future service needs!

July 05, 2023

Everyone was very helpful and professional. Only thing I noticed was that my wind shield wiper fluid was low… I thought since I got an oil and filter changed they would have noticed and fill it More

by Stesh1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier, Albano Kroj
Jul 12, 2023 -

BMW of Darien responded

Stesh, thank you for your review! We appreciate your kind words about our helpful and professional team. We apologize if there was any oversight with the windshield wiper fluid and will make sure to address this feedback internally. If there is anything more we can do to assist you, please don't hesitate to reach out! Best, Trevor Martin - Service Manager - 203-662-2027

July 05, 2023

Came in with an overheating issue and Jaime helped me figure it out promptly in the drive way! Thanks so much for your expertise More

by Yvettepl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Jaime and the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

July 05, 2023

My service provider, Mr Gonzales, was very attentive and courteous. He communicated with me saw to my needs. More

by rmangini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

BMW of Darien responded

Thank you for the great review! We're glad to hear that Mr. Gonzales provided attentive and courteous service during your visit. We appreciate your business and hope to see you again at BMW of Darien!

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