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BMW of Freehold
Freehold, NJ
2,383 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,383 reviews
November 01, 2025
Excellent knowledge of product and willingness to meet my vehicle needs as well as being able to work within my budget numbers vehicle needs as well as being able to work within my budget numbers More
by PJKROKOVIC
Verified Customer
November 01, 2025
Tom was very helpful and patient explaining the different cars and options No high pressure sales just Wanted me to be informed and happy with my choice cars and options No high pressure sales just Wanted me to be informed and happy with my choice More
by ANNEBW
November 01, 2025
Author was amazing sales person and did what he had to do to get us in our new car great people skills and great with our child who is four years old got him snakes and made us feel welcome and a part of you to get us in our new car great people skills and great with our child who is four years old got him snakes and made us feel welcome and a part of your bmw family kudos to author 10 out of 10 More
by MICHAELJKONDAS
October 28, 2025
Frank Catania Is the best very professional and a man of his word. Freehold is the place to purchase your next BMW. his word. Freehold is the place to purchase your next BMW. More
by salsroma
Employees Worked With
October 27, 2025
Had a problem at first BUT it was taken care of in a timely manner...Thanks to Frank & Pierre timely manner...Thanks to Frank & Pierre More
by URS1210
October 27, 2025
The entire buying process was pleasant and professional. Richard is truly exceptional! Thank you all… Richard is truly exceptional! Thank you all… More
by Riordan
Employees Worked With
October 26, 2025
Great experience well run store , gracious personnel and colleagues. Expedient process , financial discussion was thought colleagues. Expedient process , financial discussion was thought More
by ANTHONY.IZZO7
Employees Worked With
October 25, 2025
Amazing service, very knowledgeable, and easily accessible. Top notch BMW dealership. Mike Youssef is awesome! accessible. Top notch BMW dealership. Mike Youssef is awesome! More
by Sam Girgis
Employees Worked With
October 22, 2025
I’m sorry but I’m not sure who Maria is. Our experience yesterday at BMW Freehold was excellent. From the time we walked in the door until we walked out we were treated professionally and pe Our experience yesterday at BMW Freehold was excellent. From the time we walked in the door until we walked out we were treated professionally and personally. But, the biggest reason we are so pleased with BMW Freehold is our salesman Tom Andia. As we sat in his cubicle he showed us every car in your inventory that we could possibly be interested in. We came into your dealership very interested in one car but walked out purchasing another car we liked better. We were in your showroom from 2:00 pm - 9:30 pm in order to complete the transaction. Tom was very personable, friendly and genuinely interested in helping us. Tom made the experience a wonderful experience. Thank you BMW Freehold for helping us find a car. More
by DLK1119
Employees Worked With
October 20, 2025
While driving the vehicle home, I observed that the rear struts were in a deteriorated state. A roadside dealer might disregard such repairs before selling, but at a dealership such as BMW, a proper repair struts were in a deteriorated state. A roadside dealer might disregard such repairs before selling, but at a dealership such as BMW, a proper repair should have been executed to safeguard its integrity. My wife and I do not take this issue lightly. More
by BABSBASORUN
Employees Worked With
