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BMW of Freehold
Freehold, NJ
2,578 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,578 reviews
May 02, 2026
I had a great experience. Christopher has a really nice way about him. He is charming, friendly and helpful. Christopher has a really nice way about him. He is charming, friendly and helpful. More
by WENILORAC20
Verified Customer
April 28, 2026
Leasing a car from Maria Shouldice at BMW of Freehold is widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. More
by Artur1234
April 28, 2026
If I can give Maria and this dealership more than 5 stars, I sure would. My experience with her was exceptional. She made it so easy to get me into the vehicle of my dreams. I would highly recommend he stars, I sure would. My experience with her was exceptional. She made it so easy to get me into the vehicle of my dreams. I would highly recommend her and this dealership. She is very outgoing, and nice. It was an amazing experience. More
by MELISSA_VARGAS21
April 28, 2026
Have tried calling the main line and the sales line for the dealership a couple of times with no response the dealership a couple of times with no response More
by FJAMEEL23
April 28, 2026
Have not heard back from them about when to pick up my license plates. The temporary tags are expiring soon so an update would be nice license plates. The temporary tags are expiring soon so an update would be nice More
by FJAMEEL23
April 26, 2026
I exchanged my leased vehicle for a new leased vehicle. So far, everything has been wonderful. So far, everything has been wonderful. More
by SZETTELL
April 26, 2026
The absolute BEST! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! More
by JKCARUSO8
April 24, 2026
Honest salesman and very easy to deal with Car was spotless whdn delivered. My only problem was the the annoying emails, texts and phone calls from your insurance sales people. spotless whdn delivered. My only problem was the the annoying emails, texts and phone calls from your insurance sales people. More
by STEVEGEIER
April 22, 2026
Mike (Wael) Youssef was superb. He is the reason I continue to be a recurrent customer. He is the reason I continue to be a recurrent customer. More
by Wassim
April 22, 2026
Mark Eustice, Danny Claro and Ruslan Gayetsky were all outstanding! This is my first BMW purchase and after this experience it will not be my last! outstanding! This is my first BMW purchase and after this experience it will not be my last! More
by RMUSTILLO5656
