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BMW of Freehold
Freehold, NJ
2,329 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,329 reviews
August 05, 2025
Fast, friendly and very stress free experience. Love the car. I felt like I got a fair deal without a lot of unnecessary haggling. Love the car. I felt like I got a fair deal without a lot of unnecessary haggling. More
by RICHCHRISTINA
Verified Customer
August 04, 2025
I worked with salesman, John Cheung. He was awesone! He was very professional and very patient, as I tested drove quite a few vehicles. John made sure I got exactly what I wanted an He was awesone! He was very professional and very patient, as I tested drove quite a few vehicles. John made sure I got exactly what I wanted and ensured I was comfortable with the vehicle. I also want to thank Maria Shouldice, finance manager. She went above and beyond to get me approved which included the monthly payment that I was comfortable with. Both her and John worked very well together as a team and made it all possible! I think you both 🤩 I truly recommend BMW of Freehold to anyone who’s looking for great customer Service and friendliness! More
by JONESMAL1605
August 04, 2025
Had a great experience purchasing a used bmw from this dealership. Friendly and welcoming. Would recommend. dealership. Friendly and welcoming. Would recommend. More
by 2010redstang
Employees Worked With
August 02, 2025
Very easy transaction. Very friendly staff. Would recommend if you are looking for a BMW. Got us in and out of the dealership on schedule and fast. Love the key fob with al Very friendly staff. Would recommend if you are looking for a BMW. Got us in and out of the dealership on schedule and fast. Love the key fob with all the signed documents. More
by Sam T
Employees Worked With
August 01, 2025
Ronny Ghaida was wonderful guiding me thru purchase process. Stress free process. Thank you Ronny process. Stress free process. Thank you Ronny More
by VALGUIDA71
Employees Worked With
August 01, 2025
Danny Claro and his team are extremely knowledgeable and accommodating. Danny helped me pick out the exact build I wanted and delivered it promptly. Danny is the best of the best in the industry. Thank you accommodating. Danny helped me pick out the exact build I wanted and delivered it promptly. Danny is the best of the best in the industry. Thank you BMW of freehold ! More
by JHORN212
July 31, 2025
Excellent experience from start to finish. Entire staff was attentive and helpful. Would highly recommend Entire staff was attentive and helpful. Would highly recommend More
by gwdavis1959
July 30, 2025
It’s a true joyous experience when a sales man listens to to your wishes and delivers an option that’s brings you the experience of owning the Ultimate! Ronny Ghadia did just that and I love my new Ride to to your wishes and delivers an option that’s brings you the experience of owning the Ultimate! Ronny Ghadia did just that and I love my new Ride! Mike in Finance is also a pleasure to work with . Be Proud of your team players they deserve praise More
by LEIGH3
Employees Worked With
Ronny and Mike
July 29, 2025
Benjamin polite patient & well informed about the task he is given.. Frank explained very well the benefits of taking extended warranties thought I need them he accepted the reason politely not pressing upo is given.. Frank explained very well the benefits of taking extended warranties thought I need them he accepted the reason politely not pressing upon & making customer uncomfortable. More
by GOSWAMI_SHANTA
July 28, 2025
Mark and Dori consistently do a fantastic job and are why I consistently purchase BMW’s for the past 20 plus years years I consistently purchase BMW’s for the past 20 plus years years More
by irafitlin
