BMW of Freehold

Terrible Sales person, William Lauer, tried 2x to make offer on used BMW. He doesnt return phones and I have to call him 48 hours later to find out about my offer. Very unprofessional stay away from this offer on used BMW. He doesnt return phones and I have to call him 48 hours later to find out about my offer. Very unprofessional stay away from this one, there are plenty of others sales people. More

Cannot say enough about how great and seamless my experience was at Freehold BMW thanks to Kyle and Joh, even during this pandemic. From start to finish this process went smoothly thanks to the knowl experience was at Freehold BMW thanks to Kyle and Joh, even during this pandemic. From start to finish this process went smoothly thanks to the knowledge and help of these two. I really could not imagine my first car being as perfect as it is. If you are considering getting a car/truck you NEED to go see Kyle and John at Freehold BMW. I could not be more obsessed with my car. These guys hooked it up. They made the experience very personal and I feel extremely comfortable to send either one of them a text if I have any questions at all about my car. That is something you do not get from all dealerships. More

New Lease This was my third lease with BMW of Freehold and the experience was fantastic even during the pandemic. I had a specific request for make and model w This was my third lease with BMW of Freehold and the experience was fantastic even during the pandemic. I had a specific request for make and model with added features and my sales manager, Nick Lichaa, didn't disappoint me. He was in constant contact with me until the car was ready and made the experience so simple. I arrived at the dealership at a designated time, Nick came out to greet me and then brought me in to sign the paper work. His client advisor, John Cheung, was completely prepared and had me out of there in minutes. They observed social distancing and made the whole experience enjoyable and pleasant. Nick is a great sales manager and worked with me to ensure I got exactly what I wanted. John did a perfect job of delivering the care, reviewing the features, and following-up with me afterwards to see if I had questions or needed anything else. These guys are the best and exceeded all of my expectations. Thank you! More

I just recently purchased a X3 and my sales rep William Lauer was the best. The whole process was a great experience. I have a lot to learn being a 1st time BMW owner and Billy has been so informative, p Lauer was the best. The whole process was a great experience. I have a lot to learn being a 1st time BMW owner and Billy has been so informative, prompt in getting back to me and helping me and he has been GREAT! Thank you Billy 😊 More

I bought a used BMW X3 from BMW of Freehold. Needed a flat tire repair 1000 miles after buying the car. At the tire service center getting a replacement when the tech sowed me that 3 out of 4 tires had s flat tire repair 1000 miles after buying the car. At the tire service center getting a replacement when the tech sowed me that 3 out of 4 tires had stripped wheel locks and the tires could not be removed without ordering a "kit" to Bore through the stripped locks. Since I was over an hour away from the dealership Dori Dado rectified the situation and the problem was resolved. More

Bob is great! Friendly, knowledgeable, and attentive to your service. Every time i service my vehicle Bob makes sure he covers everything it my need. your service. Every time i service my vehicle Bob makes sure he covers everything it my need. More

I purchased a used BMW through BMW of Freehold, via Cars.com. The entire process was seamless from start to finish. Mark Eustice, my Client Advisor, went above & beyond to ensure my experience was exce Cars.com. The entire process was seamless from start to finish. Mark Eustice, my Client Advisor, went above & beyond to ensure my experience was excellent. The vehicle had a few areas of concern when I first viewed it - minor dents & dings - which the dealership took care of. Mark was enthusiastic, responsive, & helpful throughout the entire process. I would not hesitate to recommend this dealership, & I will definitely be back! - Brian T. More

First time Bmw owner and I must say the experience was beyond expectations. Michael was very professional and knowledgeable, wish I could give an extra star. beyond expectations. Michael was very professional and knowledgeable, wish I could give an extra star. More

Amazing salesman! Quick, efficient and knowledgeable! My 6th car with the dealership! Def recommend Dori, Mike and BMW of Freehold!!! They truly are a class act! 6th car with the dealership! Def recommend Dori, Mike and BMW of Freehold!!! They truly are a class act! More

We had a good experience purchasing a pre-owned BMW. Mike Youssef was helpful. The process was quick and straight forward. He worked to maximize our savings. Youssef was helpful. The process was quick and straight forward. He worked to maximize our savings. More