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BMW of Freehold

Freehold, NJ

4.9
2,552 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,552 reviews

April 28, 2021

I have purchased 2 Two BMWs from Mark Vicens. I had such a good experience when i purchased the first one. I came back 2 months later and bought a second. The service was outstanding and he went above and b More

by Spock0718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lichaa, Mark Vicens
Apr 29, 2021 -

BMW of Freehold responded

Thank you for your loyalty and the excellent review! We will share your kind words and positive feedback with Mark.

April 28, 2021

I just picked up a new BMW X3 a few day's ago, and if there were 10 Stars to award, I would do so, for BMW of Freehold, and Mike Youssef. I was new to the BMW Brand, so I was a little apprehensive, but More

by BonnieE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

BMW of Freehold responded

Bonnie, thank you for the awesome review, and congratulations on your new BMW X3! We will share your kind words with Mike and look forward to working with you again in the future.

April 27, 2021

I just purchased a new BMW from Michael Youssef @ freehold bmw the process was seamless and the services was great top bottom Thanks AGAIN Freehold Bmw More

by xxxxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

BMW of Freehold responded

Thank you for the excellent review and congratulations on your new BMW! We will share your positive feedback with Michael and look forward to working with you again in the future.

April 27, 2021

Mike is an amazing salesman and helped me find exactly what was I looking for. I highly recommend Mike and hope to continue to work with him in the future. More

by Vinny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2021 -

BMW of Freehold responded

Vinny, thank you for the great review! We will share your kind words with Mike and look forward to working with you again in the future.

April 24, 2021

John really helped me when he took over for the Internet sales person. He locked me into an incentive plan that saved me mone-and he would have saved me even more had he been involved from the very beginni More

by jeff36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

BMW of Freehold responded

Jeff, thank you for the fabulous review, and congratulations on your new car! We will share your kind words and positive feedback with John.

April 21, 2021

Mike is a terrific sales person to work with. Even though he had other customers, he managed to make time for me and get me the car I was interested in. I've been going to BMW of Freehold for 13 year More

by arankin5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

BMW of Freehold responded

Thank you for the loyalty and high rating! We will pass your positive feedback on to Mike and look forward to working with you again soon.

April 21, 2021

A sepcial thank for marc vicens for his perfect service . He was really patient and profesional with my order . Thank you again . Bmw freehold are the best More

by Eliaspierre1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vicens
Apr 22, 2021 -

BMW of Freehold responded

Thank you for the excellent review and congratulations on your new BMW! We will share your kind words with Mark and look forward to working with you again in the future.

April 21, 2021

John Cheung exceeded all expectations from helping me find the car that most suited me, through the sales process, follow up calls, and an excellent delivery experience. John is an excellent listener & More

by Rcomny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

BMW of Freehold responded

Thank you for the awesome review! We will share your kind words with John and look forward to working with you again in the future.

April 16, 2021

We want to give a shout out to Danny Claro and the entire sales staff at BMW of Freehold. They were knowledgable, patient, friendly, and responsive. And they gave us a very fair deal. We have leased or pu More

by GolferI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Claro
Apr 20, 2021 -

BMW of Freehold responded

Thank you for the excellent review and congratulations on your new car! We will share your kind words and positive feedback with Danny and the sales staff.

April 13, 2021

From the second Mark and I exchanged hello I could tell already it was going to be a great experience. Mark right away knew that I wanted to get behind the wheel of the car I just expressed I was intereste More

by BradG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lichaa
Apr 14, 2021 -

BMW of Freehold responded

Brad, thank you for the excellent review, and congratulations on your new car! We will share your kind words with Mark and look forward to working with you again in the future.

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