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BMW of Freehold
Freehold, NJ
2,287 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,287 reviews
March 24, 2020
Overall great experience with Bmw of freehold. What sticks out most in my mind is the sales rep Richard Henriquez. He was most helpful, kind, and respectful. It was a pleasure to work with him and I lo sticks out most in my mind is the sales rep Richard Henriquez. He was most helpful, kind, and respectful. It was a pleasure to work with him and I look forward to seeing the team again for my first service. More
by Rexhepcapri
Employees Worked With
March 22, 2020
My overall experience with Freehold BMW was good. I'm very happy with my beautiful new X3. Mike was very pleasant, personable, and easy to work with. very happy with my beautiful new X3. Mike was very pleasant, personable, and easy to work with. More
by annam423
Employees Worked With
March 21, 2020
Michael and the finance team were great! I am very happy and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that and pleased with my new vehicle. Easy and quick transaction. These guys definitely know what they are doing and would highly recommend to anyone that’s looking to purchase a new vehicle. More
by Jhwang1215
March 19, 2020
Most pleasant and knowledgeable person. Honest and helpful. I will definitely recommend BMW of Freehold to family and friends. The dealership is clean and customer friendly. helpful. I will definitely recommend BMW of Freehold to family and friends. The dealership is clean and customer friendly. More
by Giovannivega
Employees Worked With
March 16, 2020
I had a pretty good experience purchasing my used car with Freehold BMW. Mike was very helpful and followed up with me to make sure I was happy. I would recommend this dealership to others. with Freehold BMW. Mike was very helpful and followed up with me to make sure I was happy. I would recommend this dealership to others. More
by Naturalblackberry
Employees Worked With
March 14, 2020
X5 purchase with Mike Youssef In regards to purchasing my car, very straightforward. Mike got me the same things I had in the last car, and almost the same things I had wanted in m In regards to purchasing my car, very straightforward. Mike got me the same things I had in the last car, and almost the same things I had wanted in my previous lease. Was there for an hour and done. Unfortunately, had to wait 3 mos for my car b/c I ordered a premium color. Mike got me fired up by saying my car was in, but then had to apologize b/c it turned out not to be my car. However, when my car finally arrived, it had to be the worst day of the year with a torrential downpour. Despite all that, getting my car was pretty smooth. Maria the financial manager was very friendly, pleasant, professional, and helpful. The guy who handled my end of lease, (and I apologize for not knowing his name), was just great. Mike walked me thru all the new things in my car. professional all the way. More
by Joe from Brick
March 09, 2020
Eric helped me pick out a beautiful 2017 BMW 330I. He made the process easy and smooth and made sure I got the best deal possible! 100% would recommend to anyone shopping around for a vehicle! made the process easy and smooth and made sure I got the best deal possible! 100% would recommend to anyone shopping around for a vehicle! More
by J.Bonilla
Employees Worked With
Eric Chirumbolo
March 03, 2020
Mike helped me with the entire process, making it simple and stress free. At no point was I pressured and Mike was very knowledgeable about everything I asked. BMW of Freehold is fortunate to have such a and stress free. At no point was I pressured and Mike was very knowledgeable about everything I asked. BMW of Freehold is fortunate to have such a talented and courteous employee! Thanks also to Maryjo and Russ! Great team! More
by Rich C
February 29, 2020
I purchased a used vehicle from Eric and although it wasn’t a BMW he tried his best to learn the vehicle and guide me correctly . He even came in on his day off to finish the sale . wasn’t a BMW he tried his best to learn the vehicle and guide me correctly . He even came in on his day off to finish the sale . More
by Jamielynnhahn
February 28, 2020
Everything was exceptional from start to finish, Mark went above and beyond along side with Maria to get us a great deal. We are so happy with our BMW! went above and beyond along side with Maria to get us a great deal. We are so happy with our BMW! More
by diego12387
